In-Demand service coordinator Jobs in st leonards, nsw

NATIONAL SENIOR ADMINISTRATION COORDINATOR
Take Charge Assessment and Therapy —Crows Nest NSW
- $75,000 a year
- Full-time
- Administrative experience
- Working with children
- In-person
Quick Apply
10d
Aviation & Defence Coordinator
Australian Bureau of Meteorology —Sydney NSW
- $121,755 - $132,713 a year
- Management
- Communication skills
2h
Facilities Coordinator
JLL —North Ryde NSW
Senior Client Wellness Coordinator
Solis Wellness & Guidance Australia —Sydney NSW
- $88,000 - $112,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Health insurance
Quick Apply
Housing Specialist - NSW
Permalink Support Services —Sydney NSW
- $36.84 an hour
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
8d
Executive Officer
Department of Customer Service —Sydney NSW
- $149,739 - $173,174 a year
- Full-time
- Leadership
- Employee assistance program
- Gym membership
8d
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Pymble NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Facilities Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- AI
Quick Apply
Senior Coordinator Operations
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Cleaning
1d
All Rounder Admin Assistant
Professional and Leading Care Services —Homebush NSW
- $25 - $30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
3d
Customer Service Coordinator – Billing & Operations
CIMC WETRANS AUSTRALIA PTY LTD —Auburn NSW
- $70,000 - $75,000 a year
- Overtime
- In-person
Quick Apply
Implementation Coordinator
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
HR Coordinator
DLA Piper —Sydney NSW
- In-person
Fire Service Coordinator/Scheduler
Beaver Williams Pty Ltd —Silverwater NSW
- $70,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Professional development assistance
Quick Apply
9d
Service Delivery Coordinator - The Missing Link
THE MISSING LINK —Sydney NSW
- From $5,000 a month
- Full-time
- In-person
- Health insurance
- Life insurance
Quick Apply
8d
Implementation & Activation Coordinator
WPP Media —Sydney NSW
4d
Disability Service Coordinator
Professional and Leading Care Services —Homebush NSW
- $60,000 - $80,000 a year
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
2d
Workplace Coordinator
JLL —Sydney NSW
- Customer service
5d
Business Support Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Organisational skills
- Employee assistance program
8d
Quality & Continuous Improvement Coordinator
Fighting Chance Australia —Frenchs Forest NSW
- Full-time
- Hybrid work
Quick Apply

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NATIONAL SENIOR ADMINISTRATION COORDINATOR

Take Charge Assessment and Therapy -
Crows Nest NSW

Quick Apply

Job Details

Full-time
$75,000 a year
10 days ago

Qualifications

Xero
Administrative experience
Working with children
Leadership
Communication skills
Time management

Full Job Description

Operational Performance

Take Charge Assessment and Therapy (TCAT) is a leading allied health provider supporting participants across Australia through high-quality Occupational Therapy, Speech Pathology, Physiotherapy and Psychology services.
We are seeking an experienced and highly organised National Senior Administration Coordinator – Scheduling to lead and coordinate our national scheduling function and support efficient service delivery across our clinical teams.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem solving, and wants to play a key role in supporting clinicians, participants, and operational performance.
Working closely with leadership and multidisciplinary teams, you will help drive service efficiency, optimise clinician utilisation, improve participant access, and support ongoing growth across the business.
About the Role
As the National Senior Administration Coordinator – Scheduling, you will oversee scheduling operations nationally while providing leadership and support across administrative workflows.
You will manage clinician calendars, participant bookings, operational metrics, compliance processes and stakeholder relationships to ensure exceptional participant experiences and efficient service delivery.
This role combines:
✔ Scheduling and rostering leadership
✔ Operational coordination
✔ Team support and mentoring
✔ Stakeholder engagement
✔ Business growth support
✔ Compliance oversight

Key ResponsibilitiesScheduling & Workforce Coordination

Manage clinician schedules across Speech Pathology, Occupational Therapy, Physiotherapy and Psychology services
Coordinate initial appointments, ongoing therapy bookings and reviews
Allocate participants based on clinician skillset, location and service requirements
Proactively manage waitlists, cancellations and rescheduling
Maintain clinician utilisation targets and minimise calendar gaps
Coordinate interpreter bookings where required
Complete Home Visit Risk Assessments prior to clinician visits
Act as a key contact for participants, families, support coordinators and referrers
Monitor utilisation, cancellations, billable hours and service performance metrics
Support weekly and monthly service delivery targets
Identify scheduling efficiencies and process improvements
Assist workforce planning and clinician capacity management
Maintain accurate records across Caremaster, Freshdesk and internal systems
Support compliance with NDIS and organisational requirementsSystems & Administration
Manage scheduling and practice management systems
Maintain participant records and service updates
Support intake processes and referral pathways
Assist with complaint and incident management processes
Monitor compliance requirements including:
NDIS Worker Screening
Working With Children Checks
Other mandatory documentation

Team Leadership & Collaboration

Provide support and guidance to administration team members
Work closely with clinical leaders nationally
Assist onboarding of new clinicians including calendar setup and caseload allocation
Participate in operational meetings and reporting activities
Contribute to continuous improvement initiatives

Business Development Support

Assist with qualified referral growth initiatives
Build relationships with support coordinators and external stakeholders
Promote Telehealth opportunities where appropriate
Support intake pathways and participant engagement activities

About You
You are an experienced scheduler or coordinator who enjoys balancing competing priorities while maintaining excellent stakeholder relationships.
You bring:
Essential Experience
✔ Experience in scheduling, rostering or coordination roles
✔ Strong organisational and time management skills
✔ High attention to detail
✔ Ability to manage competing priorities in a fast-paced environment
✔ Strong communication and stakeholder management capability
✔ Problem-solving mindset and confidence making decisions

Highly Regarded

Experience within Allied Health, Disability or NDIS sectors
Knowledge of service agreements and funding models
Experience working in high-volume scheduling environments
Experience using:
Freshdesk
Xero
Practice management systems

Success in This Role Looks Like

You will help achieve:

High clinician utilisation performance (target 85%+)
Reduced cancellations and improved participant engagement
Faster referral-to-service timeframes
Optimised clinician schedules and travel efficiency
Positive participant and stakeholder experiences

Why Join TCAT?

At TCAT, we value collaboration, innovation and participant-centred care.
We offer:
✨ Hybrid working arrangement (3 office / 2 WFH)
✨ Opportunity to work with a national multidisciplinary team
✨ Career growth and leadership development opportunities
✨ Supportive and collaborative environment
✨ Purpose-driven work that positively impacts participants and families

Apply Now

If you are an organised, solutions-focused professional looking to step into a national coordination role within a growing allied health organisation, we would love to hear from you.
Apply today and become part of a team making a meaningful difference across Australia.

Pay: $75,000.00 per year

Experience:

scheduling/appt: 3 years (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

service coordinator jobs in st leonards, nsw

NATIONAL SENIOR ADMINISTRATION COORDINATOR

Aviation & Defence Coordinator

Facilities Coordinator

Senior Client Wellness Coordinator

Housing Specialist - NSW

Executive Officer

NDIS Local Area Coordinators (First Nations Targeted)

Facilities Coordinator

Senior Coordinator Operations

All Rounder Admin Assistant

Customer Service Coordinator – Billing & Operations

Implementation Coordinator

HR Coordinator

Fire Service Coordinator/Scheduler

Service Delivery Coordinator - The Missing Link

Implementation & Activation Coordinator

Disability Service Coordinator

Workplace Coordinator

Business Support Coordinator

Quality & Continuous Improvement Coordinator

I want to receive the latest job alert for service coordinator in st leonards, nsw

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