In-Demand Lead customer success ( brisbane, australia) Jobs in Spring Hill, Qld

Lead - Customer Success ( Brisbane, Australia)
Zenoti —Brisbane QLD
- Bachelor's degree
- Product management
- POS
Quick Apply
11d
Skechers Brisbane Mall - Flagship Assistant Store Manager
Skechers —Brisbane QLD
- Full-time
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- Leadership
Quick Apply
CRM Operations Coordinator - GPC Asia Pacific - Brisbane
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
Full-Time Retail Professional - Brisbane Factory Outlet, QLD
Adidas —Brisbane QLD
- Weekend availability
- Customer service
- Retail sales
Lead Development Representative (LDR) – Australia
Aveva —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
BALENCIAGA Associate Store Manager (Brisbane)
Balenciaga —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Organisational skills
Senior Customer Success Consultant
Compass Education —Brisbane QLD
- Full-time
- AI
- Parental leave
- Employee assistance program
Quick Apply
Executive Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
4d
Sales Manager - Contractors & Switchboard Channels (QLD)
NHP —Brisbane QLD
- Full-time
- Sales
- Business development
- Electrical experience
- Health insurance
- Parental leave
Quick Apply
Business Development Manager (QLD)
Skills Development Australia —South Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Business development
- Recruiting
- In-person
- Travel reimbursement
Quick Apply
Key Account Manager
Holcim —Milton QLD
- Full-time
- Sales
- Salesforce
- Microsoft Office
Quick Apply
Senior Business Analyst
Auto & General Holdings —Toowong QLD
- AWS
- Analysis skills
- APIs
- Work from home
- Parental leave
Quick Apply
TAROCASH Retail Assistant - Brisbane City, QLD
Retail Apparel Group —Brisbane QLD
- Sales
Sales Representative (Intermediate) - IM - Brisbane
Air Liquide —Wacol QLD
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Excel
- Fuel card
- Parental leave
14d
Assistant Manager - Brisbane Airport
Cater Care Australia / Cater Care Services —Brisbane Airport QLD
- Full-time
- Hospitality
- Supervising experience
- Leadership
Quick Apply
Contact Centre Manager
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Communication skills
9d
Home Service Provider Transformation Lead
Allianz —Brisbane QLD
- Full-time
- Construction
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- Communication skills
9d
Customer Support and Fulfilment Coordinator (AU)
Askable —Fortitude Valley QLD
- Research
- Communication skills
- Annual leave
Customer Manager
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
1d
Store Manager - Brisbane Airport
Seed Heritage —Brisbane QLD
- Full-time
- Sales
- Employee assistance program
- Referral program

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Lead - Customer Success ( Brisbane, Australia)

Zenoti -
Brisbane QLD

Quick Apply

Job Details

11 days ago

Benefits

Stock options

Qualifications

Program management
Bachelor's degree
Product management
POS
Business
Communication skills

Full Job Description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

What's the opportunity?

Customer Success Manager (CSM) is ultimately responsible for ensuring the success of the portfolio of Zenoti's customers. The CSM will bring Zenoti's best ideas, innovations, and capabilities to their portfolio of customers and match these to the customers' business goals, driving greater business value and executive alignment between Zenoti and the Customer.

What will I be doing ?

Creating value, revenue, results and rock-solid relationships with Zenoti customers by being a strategic, trusted business partner and advocate.
Analyzing and gaining insight into the customer's business, market, industry, and revenue model, and then driving recommendations and solutions leveraging Zenoti capabilities to deliver revenue and results.
Consulting with existing and new customers to ensure they are getting the most out of the Zenoti system, and where required, engaging with relevant team members across the organization to ensure challenges faced are addressed in a timely manner.
Developing a solid understanding of the customer's technical environment and business goals, to inform and develop a long-term account solution strategy and road-map, working in tandem with the product team.\
Identifying, developing and maintaining strong relationships with stakeholders at all necessary levels (C-suite, management and functional) within the customer organization to understand and influence their project strategies
Drive periodic customer engagements and touch-points to inform "Customer Health", manage expectations, identify necessary escalations and ensure continued high customer satisfaction.

What skills do I need?

Have worked with large scale enterprise customers
Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude
Experience with and/or an understanding of the wellness industry is strongly recommended
Managing SaaS or Cloud technical accounts with desire to learn new value propositions, products, and customers
Previous Senior-level Program Management or Product Management experience a huge plus
Experience in customer-facing project/engagement management, technical pre-sales or other enterprise software IT/technical delivery or consulting role (Professional Services or Software Licensing)
Ability to analyze a business in the wellness industry, both qualitatively and quantitatively, and articulate challenges, opportunities, and solutions
Executive facilitator, with excellent presentation and written communication skills working with C-Suite/VPs/Directors to understand needs
Passion for customer success, driven by customer satisfaction, product adoption, and achieving revenue results
4-year Bachelor's Degree in Business or any relevant discipline.
4 or more years of strong relevant experience in customer facing technology customer success or sales role

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

A competitive base salary, plus commission
Eligibility to receive equity through company Employee Stock Option Plan
Flexible work hours
Programs, classes and activities supporting your physical and mental well being, led by Zenoti's dedicated Chief Wellness Officer

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quick Apply

Refine Your Search

lead customer success ( brisbane, australia) jobs in spring hill, qld

Lead - Customer Success ( Brisbane, Australia)

Skechers Brisbane Mall - Flagship Assistant Store Manager

CRM Operations Coordinator - GPC Asia Pacific - Brisbane

Full-Time Retail Professional - Brisbane Factory Outlet, QLD

Lead Development Representative (LDR) – Australia

BALENCIAGA Associate Store Manager (Brisbane)

Senior Customer Success Consultant

Executive Support Officer

Sales Manager - Contractors & Switchboard Channels (QLD)

Business Development Manager (QLD)

Key Account Manager

Senior Business Analyst

TAROCASH Retail Assistant - Brisbane City, QLD

Sales Representative (Intermediate) - IM - Brisbane

Assistant Manager - Brisbane Airport

Contact Centre Manager

Home Service Provider Transformation Lead

Customer Support and Fulfilment Coordinator (AU)

Customer Manager

Store Manager - Brisbane Airport

I want to receive the latest job alert for lead customer success ( brisbane, australia) in spring hill, qld

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