Classic Way Family Practice is currently seeking a friendly, organized, and dependable Practice manager to join our well-established and respected team in a central location. Located in a spacious, welcoming practice that combines classic charm with modern amenities, we take pride in offering a warm and supportive environment for both our staff and the families we care for.
We are a family-owned medical practice with a long-standing commitment to patient-centered care.
About the Role
We are seeking an experienced and reliable individual to oversee the day-to-day operations of our family medical practice. We are looking for permanent part time, around 3 days per week with potential for increased hours in the future.
As the Practice Manager, you will play a pivotal role in supporting the GPs and reception team, ensuring smooth administrative and operational workflows while maintaining a high level of patient care and service.
This role provides a opportunity to help shape the practice’s continued success and growth.
Key Responsibilities
- Oversee daily operations of the practice, ensuring efficient and smooth workflows
- Staff management including rostering, training, and team support
- Handling patient and staff queries with professionalism and empathy
- Medicare billing oversight and ensuring compliance with current regulations
- Management of accounts, payroll coordination, and liaison with bookkeepers/accountants
- Stock ordering and supplier liaison
- Ensuring accreditation standards and policy updates are maintained
- Implementing and managing Best Practice Software processes and updates
- General administrative duties including working at reception and support to the clinical team
About You
To be successful in this role, you must have:
- Experience with Best Practice software (essential) and Hotdoc (Optional)
- A background as a Senior Medical Receptionist in a GP clinic, or current experience as a Practice Manager
- Strong leadership and communication skills
- Excellent time management, problem-solving, and multitasking abilities
- A proactive and professional attitude
- Knowledge of Medicare billing processes and general practice compliance standards
- Familiarity with Hotdoc, Cubiko, and digital health initiatives is desirable
About us
- Stability & Longevity: Many of our staff members have been with us for years, reflecting a high level of job satisfaction and team cohesion.
- Caring & Friendly Environment: Work alongside experienced professionals who truly care—about both patients and their colleagues.
- Wonderful Patients: Our patient base is primarily older adults who are respectful, kind, and a joy to serve.
- We embrace modern technology to make the healthcare journey of patients as smooth as possible, which makes your job more rewarding.
- Convenient Location: Located centrally in Burleigh waters shopping centre, with plenty of free parking available, making your commute easy and stress-free.
- Well-Established Practice: Be part of a reputable clinic that has served the community for many years with a strong foundation and loyal patient following.
How to Apply
If you're looking for a rewarding leadership role and enjoy working in a warm, community-focused environment, we’d love to hear from you!
Please email your CV with 2 reference's and a brief cover letter, outlining your suitability for the role to:
[email protected]
Our contact address is 2/6, Classic way, Burleigh waters.
Job Types: Part-time, Permanent
Pay: $40.00 – $44.00 per hour
Work Location: In person
