In-Demand Client service officer banking Jobs in Southbank Vic

Reception/Administration Officer
Hope Kids OT —Mount Waverley VIC
- $28 - $30 an hour
- Part-time
- Private practice
- Customer service
- Medical office experience
Quick Apply
Admin Assistant - General
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Communication skills
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Group Payroll Officer
DCOH —Melbourne VIC
- Full-time
- Master's degree
- Communication skills
- Time management
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Senior Finance Officer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
1d
Senior Finance Officer
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
1d
CSA - Billing Officer
Weploy —Melbourne VIC
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick Apply
12d
Data Governance and Protection Officer
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Health insurance
- Parental leave
Maintenance/ Handyperson- Campaign
ISS —Melbourne VIC
- Part-time
- Maintenance
- Microsoft Office
- Organisational skills
- Employee discount

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client service officer banking jobs near southbank vic

Reception/Administration Officer

Hope Kids OT
Mount Waverley VIC

Quick Apply

Job Details

Part-time | Full-time
$28 - $30 an hour

Qualifications

Customer service
Medical office experience
Front desk
Computer skills
Medical terminology
Medical administration

Full Job Description

Hope Kids OT is a multi award winning growing private practice that offers family-centred, neurodiversity affirming Paediatric Occupational Therapy services to children from birth through to adolescence.

Reception & Administration Support

We are currently recruiting for exceptional customer service and administrative team members to support to the business to ensure the team is able to deliver quality and timely services to clients. We have a part time role available at our Mount Waverley location.

Your primary responsibilities will include:

Greet and welcome clients, families and visitors
Answer, screen and forward incoming phone calls
Manage intake process for new clients; discussing processes and expectations, completing relevant paperwork and booking in relevant appointments
Manage appointment bookings and cancellations for both clinic and school/offsite
Attend to enquiries; Providing clear and accurate information in-person and via phone/email
Provide clear and accurate information in-person and via phone/email
Gather medical records and reports in preparation for consultations
Process client and third-party payments including issuing invoices and receipts
Attend to account enquiries or escalate to appropriate person
Provide financial management support to Director including following up bad debts, preparing and balancing daily banking as appropriate.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, business cards) along with supporting the general cleanliness of the practice including bathrooms, rubbish bins, common areas and kitchen to ensure a safe and clean practice for all staff and clients.
Update all relevant systems to ensure client, referring doctor and other relevant information is correct.
Maintain office security by following safety procedures and controlling access via the reception desk
Perform administrative duties such as filing, photocopying, transcribing and emailing, ordering office supplies and keeping inventory of stock.
Update, maintain and contribute to the ongoing improvement of business processes and systems
Participate in regular company team events as required
Actively contribute to a safe and healthy work environment
Handle and store client information in line with privacy and confidentiality requirements
Any other duties as reasonably requested

Technical Skills, Experience & Qualifications:

Must have a Right to Work in Australia
Experience in reception/admin for medical or similar private practice
Knowledge of NDIS and other funding bodies would be an advantage
Sound computer and customer service skills

Key Capabilities:

Professionalism – representing Hope Kids OT in a friendly and helpful manner, ensuring a customer focus at all times
Communication & teamwork – the ability to get your message across in a positive way, to actively listen and work cooperatively with those around you

Initiative- you use your knowledge and skills to proactively and systematically work through issues as they arise.

Empathy – the ability to maintain an awareness of others feelings and emotions in the context of your interactions with them
Accountability – take responsibility for actions and outcomes in performance of duties.

Problem Solving – Ability to “think on one’s feet”, investigate and provide solutions
Information Technology – you are able to use the systems provided to you and are willing to learn and accept new technology.

To apply, please email your cv and profile photo to [email protected]

We look forward to hearing from you!

The position will be available until the position is filled with a suitable candidate.

Job Types: Full-time, Part-time

Pay: $28.00 – $30.00 per hour

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

client service officer banking jobs in southbank vic

Reception/Administration Officer

Admin Assistant - General

Group Payroll Officer

Senior Finance Officer

Senior Finance Officer

CSA - Billing Officer

Data Governance and Protection Officer

Maintenance/ Handyperson- Campaign

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