Vacancy Number: #352
Position Title: Administration Officer AMEP and SEE
Employment Type: Fixed-Term
Contract Period: 6 months
FTE / Hours: Full-Time – 1.0 (38 hours per week)
Department: Prime Contract Management
Location: Preston
Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2025 (PACCT)
Classification Level: PACCT 3.1
Salary: $63,689 per annum, plus superannuation
Applications Close: Sunday, 19 July 2026
Provide high-quality administrative support for the AMEP and SEE programs, ensuring effective contract administration, stakeholder support and customer service across the Volunteer Tutor Scheme.
Melbourne Polytechnic has delivered hands-on, future-focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you’ll enjoy:
- Meaningful work that supports education, training, innovation and student success
- A supportive and collaborative team environment
- Flexible work arrangements, where applicable
- Exposure to diverse programs, systems and continuous improvement initiatives
- A values-driven organisation committed to inclusion, wellbeing and quality
Reporting to the VTS Operational Coordinator, this role works as part of the Foundation Directorate administrationteam within the Prime Contract Management Department.
The position provides administrative support within the Volunteer Tutor Scheme (VTS), with a particular focus on AMEP contract management across five contract regions. You will support a high volume of internal and external stakeholders and clients, provide high-level customer service and assist in ensuring Commonwealth Government contract requirements, along with Melbourne Polytechnic policies and procedures, are implemented.
This position suits an organised and customer-focused administrator who enjoys working collaboratively and delivering accurate, efficient and responsive administrative support.
This is a 6 months fixed-term opportunity.
What You'll Do
- Provide administrative support to the VTS team relating to the operation of the Volunteer Tutor Scheme within AMEP contract functions
- Maintain and update client and stakeholder databases and information
- Communicate with internal and external stakeholders to provide program information, advice and support
- Provide high-quality customer service and ensure enquiries are handled promptly, accurately and professionally
- Collaborate with internal and external administration staff to support consistent administrative systems and processes
- Plan and prioritise administrative tasks to meet operational requirements
- Maintain accurate electronic records, filing systems and documentation in accordance with Institute policies and external quality assurance requirements
- Use a range of systems and software including Better Impact, Outlook, MS Word, MS Excel, SharePoint, STRATA, ARMS and Message Media
- Assist with internal and external audit preparation activities
- Support other areas of the Department, Directorate and Institute with administrative duties as required
- Demonstrated commitment to providing high-level customer service to internal and external stakeholders
- High-level computer literacy, including Microsoft Office applications, databases and data entry systems
- Well-developed administrative and organisational skills, including accurate data entry and record management
- Ability to plan, prioritise and manage competing tasks effectively
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team, particularly during busy periods
- Demonstrated understanding of cultural diversity and cross-cultural communication
- Knowledge of compliance systems and a commitment to continuous improvement
- Appropriate qualifications and/or experience in an administrative support role, preferably within an educational environment
- Experience supporting a high volume of stakeholders and clients
- Experience maintaining databases, records and administrative systems
Qualifications & Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Qualifications
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Mandatory Checks
Appointment to this position is subject to the successful completion of all mandatory employment checks.
You must hold, or be eligible to obtain:
- A valid Victorian Working with Children Check (Employee)
- A National Police Check
- Any other role-specific employment, regulatory or safety checks required for the position
How To Apply
through Melbourne Polytechnic’s careers portal. You will be able to view the full Position Description and upload your documents online.
Please ensure you:
- Complete all pre-screening questions
- Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the role
- Maximum file size: 2MB per document
- Preferred format: PDF (Word .doc or .docx accepted)
- Avoid special characters in file names (e.g. ! @ # % *)
Our selection process may include:
- An interview (in person or via Microsoft Teams)
- Reference checks
- Employment and qualification verification
We aim to provide a respectful and timely recruitment experience for all applicants.
For further information, please contact the Recruitment Team via [email protected]
Melbourne Polytechnic is an equal opportunity and child-safe employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural backgrounds, and people of all gender identities.
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
