In-Demand Performance manager Jobs in South Melbourne, Vic

Senior Manager, Practice Operations & Performance
Focus Partners Australia & Escala Partners —Melbourne VIC
- Leadership
Quick Apply
Performance & Transformation Manager
ISS —Melbourne VIC
- Full-time
- Data analysis skills
- Leadership
- Communication skills
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
3d
Retail Merchandiser - Melbourne CBD - VIC
CROSSMARK Australia —Melbourne VIC
- $32.79 an hour
- Urgently hiring
- POS
- Paid training
Quick Apply
8d
Manager, Relocatables Team
Victorian School Building Authority —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
8d
Senior Manager Asset Performance
Department of Transport and Planning —Melbourne VIC
- $138,631 - $185,518 a year
- Full-time
- Maintenance
- Communication skills
1d
Planning and Coordination Officer
Parks Victoria —Melbourne VIC
- Full-time
1d
Senior Manager - Performance
atWork Australia —Melbourne VIC
- Full-time
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
1d
Performance Manager
Jetstar —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick Apply
9d
Category Manager - Hardgoods
Jivaro —Melbourne VIC
- Full-time
Implementation Manager
Victorian Civil and Administrative Tribunal (VCAT) —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
- Leadership
10d
Regional Manager - Victoria
Lorna Jane —South Wharf VIC
- Full-time
- Merchandising
- Leadership
Quick Apply
1d
Operations Manager
Elli Living_Prahran —Prahran VIC
- $75,000 - $95,000 a year
- Full-time
- Microsoft Office
- Budgeting
- In-person
Quick Apply
1d
Implementation Manager
Court Services Victoria —Melbourne City Centre VIC
- Full-time
10d
Senior Manager, Practice Operations & Performance
Focus Financial Partners —Melbourne VIC
- Management
- Leadership
Senior Manager Strategy & Performance
For Purpose Aged Care —Cheltenham VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance program
8d
Department Manager - Cotton On Bourke Street Melbourne
Cotton On —Melbourne City Centre VIC
- Full-time
5h
Manager, Relocatables Team
Department of Education —Melbourne City Centre VIC
- Full-time
- Communication skills
7d
General Manager Passenger Readiness
Metro Trains Melbourne —Melbourne VIC
- Full-time
- Analysis skills
6d
Delivery Partnerships Manager
Yarra Valley Water —Melbourne VIC
- $181,800 a year
- Full-time
- Hybrid work
- Presentation skills
- Negotiation
- Analytics
- Annual leave
- Work from home
19h

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performance manager jobs near south melbourne, vic

Senior Manager, Practice Operations & Performance

Focus Partners Australia & Escala Partners
Melbourne VIC

Quick Apply

Job Details

Qualifications

Leadership

Full Job Description

Position Summary

The Senior Manager – Practice Management & Performance is accountable for the day‑to‑day operational performance, capacity management, and leadership of advice operations teams, ensuring the practice operates efficiently, consistently, and at scale. This role leads Team Leaders across Paraplanning and Client Services and an Operations Manager. The role translates business strategy, standards, and regulatory obligations into effective practice‑level delivery, enabling advisers to focus on client outcomes and growth. The role balances people leadership, commercial insight, and operational discipline to ensure the business is achieving its goals.

This role is located in Melbourne, Victoria, Australia.

Primary Responsibilities

People Leadership & Team Performance

Lead, coach and develop Operations Manager and Team Leads to drive accountability and consistent delivery of outcomes
Build a culture of accountability, collaboration and client-centricity
Set clear expectations for workflow discipline, service quality, and capacity management
Support Ops Mgr and Team Leads to:
- Allocate work effectively
- Build capability and role clarity within their teams
- Address performance, quality, or capacity issues early
- Foster a culture of accountability, continuous improvement, and commercial awareness

Practice Operations & BAU Excellence

Ensure advice operations run smoothly and consistently across the business
Monitor BAU execution, identifying inefficiencies, bottlenecks, and operational risk
Act as the escalation point for complex operational or resourcing issues
Stabilise operations during periods of growth, adviser change, or increased demand

Adviser Productivity & Capacity Management

Partner with advisers and leaders to improve utilisation and sustainable workloads
Remove operational friction that impacts advisor productivity or client experience
Oversee capacity planning across Paraplanning and Client Services teams
Balance adviser demand with team capability and capacity

Operational Reporting & Commercial Insights

Own operational and performance reporting, including:
- Workflow health and WIP
- Capacity and utilisation metrics
- Client, FUM, and revenue‑related operational indicators
Translate reporting into clear insights and actionable recommendations for leaders

Operational Risk, Quality & Governance

Ensure operational teams work within agreed compliance, AFSL, and governance frameworks

Technology & Systems Enablement

Act as a senior operational owner of advice systems (e.g. Xplan and related platforms)
Ensure tools are used consistently and effectively by operational teams
Partner with Technology and Service Design to embed agreed changes into BAU
Identify system or process issues impacting productivity or quality

Continuous Improvement & Change Execution

Lead or support operational improvement initiatives impacting BAU performance
Own implementation and adoption of agreed changes across teams
Ensure improvements are practical, embedded, and sustained

Qualifications

8+ years leadership experience in financial advice operations, paraplanning, or client services
Proven experience in implementing and embedding change initiatives
Experience leading process alignment across the wider business in a way that supports teams and enhances the client experience
Proven ability to lead others and indirectly manage larger operational teams
Strong commercial and capacity‑planning mindset
High confidence engaging with advisers and senior stakeholders
Ability to balance people leadership with operational execution
Strong people leadership capability, with the ability to coach, influence, and hold leaders accountable for outcomes
Sound operational judgment, balancing efficiency, quality, and client experience in day‑to‑day decisions
Commercial mindset, with a clear understanding of how operational performance supports adviser productivity and business results
Confident capacity and workload management across competing priorities and adviser demand
High level of data literacy, able to interpret information, identify trends or risks, and support sound decision‑making
Disciplined and structured approach to BAU execution, with strong follow‑through
Comfortable operating within governance and risk frameworks, reinforcing consistent and compliant ways of working
Calm, resilient, and pragmatic leader, able to cut through complexity and drive practical outcomes

About Focus Partners Australia

Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.

Quick Apply

Refine Your Search

performance manager jobs in south melbourne, vic

Senior Manager, Practice Operations & Performance

Performance & Transformation Manager

Chief Operating Officer (COO)

Retail Merchandiser - Melbourne CBD - VIC

Manager, Relocatables Team

Senior Manager Asset Performance

Planning and Coordination Officer

Senior Manager - Performance

Performance Manager

Category Manager - Hardgoods

Implementation Manager

Regional Manager - Victoria

Operations Manager

Implementation Manager

Senior Manager, Practice Operations & Performance

Senior Manager Strategy & Performance

Department Manager - Cotton On Bourke Street Melbourne

Manager, Relocatables Team

General Manager Passenger Readiness

Delivery Partnerships Manager

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