Do you love ice cream? Are you a fun, enthusiastic and outgoing person ready for their next step? Do you want to work for an international brand?
If YES, then we would love to hear from you!
What are we looking for?
· Outstanding presentation, communication, time management and attention to detail.
· You are passionate and proud, with tons of positive energy, a community focus and keen to work within a fast-paced environment.
· You have amooozing customer service skills and the ability to remain professional under pressure.
Scooper responsibilities include:
Customer service and engagement:
· Greet and serve customers with a friendly and enthusiastic attitude.
· Educate customers about the flavors and products, providing recommendations based on their preferences.
· Maintain a positive, energetic, and engaging atmosphere for customers.
Ice cream preparation and service:
· Accurately scoop and serve ice cream, sundaes, shakes, and other menu items according to established portion sizes and presentation guidelines.
· Ensure that all ice cream products are prepared and presented to the highest quality standards.
Cash handling and point of sale (POS) operation:
· Operate the cash register, handle payments, and provide correct change to customers.
· Keep accurate records of transactions and handle customer inquiries related to pricing and payments.
Store maintenance and cleaning:
· Clean and maintain work areas, equipment, and utensils to ensure a sanitary and organised workspace.
· Restock supplies, toppings, and condiments as needed to ensure smooth operations.
Compliance and safety:
· Follow all company policies, procedures, and health and safety regulations.
· Adhere to food handling and safety guidelines to maintain a safe and clean environment for employees and customers.
Team collaboration:
· Work collaboratively with team members to achieve sales targets and maintain a positive team dynamic.
· Communicate effectively with colleagues and supervisors to ensure efficient store operations.
Our People Profile
To support our 3-part mission, Ben & Jerry’s also has an outspoken people mission. We look for people with these characteristics to strengthen our team;
· Purpose-driven: Passion and drive to make a real impact through our Social Mission.
· Empathy: Curious to collaborate with a variety of personalities and styles to build and grow collaborative cross-functional relationships.
· Mastery: Continuously learn, grow, and develop oneself.
· Autonomy: Dare to make choices and take ownership.
· Activism: Interested in bringing about political or social connectivity.
Work Environment
Scoop Shop is open 7 days per week, morning, and evening hours; individual must be willing to work a flexible rotating roster across nights, weekends, extended hours, and holidays.
Pay: $14.00 – $23.00 per hour
Benefits:
Work Location: In person
