Physio One is seeking multiple friendly Receptionists to join our team in Adelaide’s Western Suburbs with a negotiable start date. Our passionate and friendly admin team are responsible for providing outstanding administration support to a busy team of practitioners, and a high level of care to our patients. If you have a passion for health care and being a part of a supportive and inspired team, then this role is for you!
The position is being offered as a casual receptionist role between 20-30+ hours per week, part-time is available in these roles for the right applicant. Applicants must be available for the aforementioned hours across a minimum of 4 business days. Candidates will work across multiple Physio One locations so must be available Monday-Friday 8am-6pm. Occasional Saturday mornings on a rostered basis or leave cover will be required.
Working across multiple clinics, a current valid driver’s licence and own transport is non-negotiable. The successful applicant will be employed under the HPASS award, with level determined by experience. A valid Police Clearance is also required.
Minimum 12 months experience in an allied health, medical, administration or similar position ideal, but not required. We offer on the job training and support in a warm, encouraging and rewarding team environment.
Job Responsibilities:
- Provide efficient, professional and friendly service to all clients and practitioners.
- Manage patient enquiries, appointments and follow up care.
- Attend to requests by practitioners and patients with due diligence and efficiency.
- Update and maintain patient records.
- Process payments including HICAPS, Medicare, DVA, Eftpos, and Work Cover claims.
- Office duties such as organising files, faxing, email and scanning of documents and general housekeeping duties.
- Cash handling, banking and adhering to clinic policies & procedures.
- Start and end of day procedures.
- + more.
Applicants will need to demonstrate:
- Outstanding customer service, focusing on kindness, empathy & respect.
- Effective, polite & professional communication and interpersonal skills.
- Excellent computer skills – proficient in Microsoft Office, Outlook etc.
- Experience with healthcare/medical software preferred but not a requirement.
- Adaptable, with strong organisational skills and ability to multitask.
- Effective time management.
- An efficient work ethic and outstanding problem solving capabilities.
- Dedication to self-development and a desire to grow in the role.
- Exceptional attention to detail, takes pride in performance and outcomes.
- High level of productivity in a team environment and autonomously.
- A desire to contribute positively to team culture and a commitment to team outcomes.
Please submit Cover Letter and CV to the practice manager, [email protected], confirming:
- you fulfill the role requirements
- full availability, available start date and preference of casual/PPT employment
- any leave commitments you require in the next 12 months
Shortlisted candidates will be contacted to progress their applications. This will progressively take place while still advertising. Start dates are negotiable.
Practice Manager: [email protected]
Job Types: Part-time, Casual
Pay: $50,000.00 – $60,000.00 per year
Experience:
- receptionist: 1 year (Preferred)
Licence/Certification:
- Driver Licence (Preferred)
Work Authorisation:
Work Location: In person
