At Kip Happy Stays, we’re passionate about providing exceptional care and enrichment for pets — and creating a workplace where our people can genuinely grow and thrive.
We’re currently looking for a motivated and hands-on Assistant Manager / 2IC to join the team at Kip Adelaide North.
This is a key support role working alongside the Site Manager in the day-to-day running of a busy dog and cat boarding facility. You’ll help lead the team on shift, support daily operations, provide exceptional care to our guests, and help create a positive experience for both pets and their owners.
Whether you come from retail, hospitality, operations, customer service, animal care or another fast-paced leadership environment, this role is ideal for someone who enjoys leading from the front, building strong teams, and creating a positive workplace culture.
Key responsibilities:
-
Support the daily operations of the site alongside the Site Manager
-
Lead and motivate team members to deliver exceptional service and high-quality pet care
-
Assist with rostering, workflow coordination and shift management
-
Maintain high standards of cleanliness, presentation and safety
-
Handle customer enquiries, bookings and escalations professionally
-
Assist with onboarding, coaching and supporting team members
-
Step into operational leadership when the Site Manager is unavailable
-
Help drive a positive, accountable and high-performing team culture
About you:
-
Previous experience working with dogs, cats or within an animal care environment is highly regarded but not essential
-
Leadership or supervisory experience is preferred but not essential
-
Strong communication and customer service skills
-
Hands-on, proactive and willing to jump in wherever needed
-
Able to work in a fast-paced environment and remain calm under pressure
-
Passionate about animal welfare and team culture
-
Comfortable working weekends, public holidays and peak holiday periods as required
Why join Kip?
-
Genuine career progression opportunities within a growing national company
-
Supportive leadership team and structured onboarding
-
Ongoing training and development opportunities
-
Staff discounts across Kip services
-
Access to leadership development programs and workshops
-
Work in a fun, active environment alongside passionate animal lovers
-
No two days are the same — and yes, there are daily pet cuddles!
Further details:
-
Permanent full-time position
-
Rosters across weekdays, weekends and peak holiday periods
-
Applicants must hold a current drivers license and have reliable transport
If you’re looking for your next leadership opportunity and want to be part of a company that genuinely values its people, pets and culture, we’d love to hear from you!
Apply now with your resume and a short cover letter telling us why you’d be a great fit for the role.