Company Description
Customs Agency Services (CAS) has a reputation as Adelaide’s leading International Logistics Provider and Customs Brokerages.
Celebrating 50 years of strong industry relationships in 2026, we provide access to the world’s most significant trade routes for our customers operating in various industry sectors across Australia.
CAS are a division of the Mondiale VGL Group, Oceania’s leading freight and logistics provider offering a complete end-to-end service inclusive of pick up at origin, air freight and sea freight, customs clearance, warehousing and transport. With over 1,500 employees located in 13 countries across the globe, our team members come from a diverse range of backgrounds, ages, cultures and beliefs, which is a key strength in our success.
This is an opportunity to be part of CAS’ dynamic and dedicated team, who continually set the benchmark for providing the very best service to Importers and Exporters across the country.
Job Description
Due to ongoing growth, we’re looking for an experienced International Logistics Coordinator to join our team.
In this role, you’ll be at the centre of international freight movement, helping ensure shipments move smoothly, efficiently, and on time. You’ll coordinate logistics operations, liaise with carriers and clients, manage cargo movements, and help maintain compliance across domestic and international requirements. If you enjoy working in a fast-paced, collaborative environment where problem-solving and customer service matter, this could be the perfect next step.
What you’ll be doing
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Be the first point of contact for customers, handling enquiries and resolving freight-related issues promptly and professionally
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Coordinate with overseas agents, carriers, cargo terminals, and other key stakeholders to keep shipments moving smoothly
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Prepare quotations aligned to client needs and ensure accurate billing
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Lodge cargo reports on time to support compliance and avoid penalties
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Maintain strict compliance with import, export, domestic, and security requirements
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Work closely with internal teams to ensure all documentation and processes are in place for safe and timely cargo movement
What we’re looking for
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Experience in logistics operations, freight forwarding, or international supply chain coordination
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Strong communication and stakeholder management skills
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A keen eye for detail and a commitment to accuracy
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The ability to stay organised and work well under pressure
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A proactive, customer-focused approach with strong problem-solving skills
Qualifications
We are seeking experienced International Logistics Coordinators within the Australian International Logistics and Customs Brokerage Industry.
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3+ years international logistics experience in Australia with a freight forwarder
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Excellent verbal and written communication skills
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Experience with Cargo Wise One is preferred but not essential
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Advanced Excel and Office 365 skills
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Above average customer service skills and a positive, friendly nature
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Current police check or ability to complete one immediately
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Dedication, passion and drive to continue your career in this challenging and dynamic environment
Additional Information
Why Customs Agency Services & Mondiale VGL?
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Be part of a dynamic and growing team in a global company with over 50 years of industry expertise
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Join a supportive, energetic environment where no two days are the same
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Build a career where your impact drives the future of the logistics and freight teams
If you're passionate about client service and ready to take your career to the next level, we'd love to hear from you! Apply now and be part of the team at Customs Agency Services.
We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.
