For more than 50 years, Surman Metals has been a trusted Australian supplier of specialty metal products to commercial customers nationwide. As a proudly family-owned and operated business based in Green Fields, South Australia, we have built a reputation for reliability, quality service, and long-term customer relationships.
Due to continued growth, we are seeking an experienced and motivated Internal Sales Representative to join our team in a permanent full-time role.
Why Join Surman Metals?
- Join a stable and growing Australian business with over 75 years in the industry
- Enjoy excellent job security in a permanent full-time position.
- Work within a supportive and friendly team environment.
- Receive ongoing support from experienced management.
- Opportunity for professional growth and career development.
- Competitive salary package with performance-based bonus incentives after the qualifying period.
About the Role
This is an exciting opportunity for a customer-focused and driven sales professional who enjoys building relationships and delivering excellent service.
The successful applicant will be confident working independently, possess strong problem-solving skills, and bring a positive, energetic attitude to the workplace.
Key Responsibilities
Responsibilities include, but are not limited to:
- Managing over-the-counter, phone, and email sales enquiries.
- Working towards sales targets and KPIs.
- Promoting Surman Metals’ products, services, and capabilities.
- Providing outstanding customer service and maintaining strong client relationships.
- Processing orders and performing accurate data entry.
- Assisting with stock management and inventory control.
- Supporting general office administration tasks as required.
- Maintaining a clean, organised, and safe workplace.
- Assisting with the efficient day-to-day operation of the business.
Skills & Experience
To be considered for this role, applicants must:
- Hold full Australian working rights and currently reside in Australia.
- Have previous experience in the metals industry or a similar industrial sector.
- Have experience in sales and customer service.
- Demonstrate strong communication skills, both written and verbal.
- Be highly motivated, customer-focused, and target-driven.
- Be capable of working autonomously as well as collaboratively within a team.
- Possess sound computer literacy and administrative skills.
- Have strong numerical, organisational, and problem-solving abilities.
- Maintain a positive, can-do attitude.
- Hold a current Australian driver’s licence.
Additional Requirements
- Willingness to undergo a pre-employment medical assessment.
- Availability to work standard 8-hour shifts.
Application Process
To apply, please submit:
- Your current resume.
- A cover letter outlining:
- Who you are
- Your relevant experience
- Why you believe you are suitable for this role
Applications submitted without a cover letter will not be considered.
Only shortlisted applicants will be contacted.
Application Questions
Your application should address the following:
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Are you willing to undergo a pre-employment medical check?
- Do you hold a current Australian driver’s licence?
- Do you have experience working in a sales role?
- Do you have experience working towards sales targets and KPIs?
Schedule
Job Type: Full-time
Pay: $65,000.00 – $80,000.00 per year
Application Question(s):
- Are you happy to submit to a pre-emplyment medical check?
Experience:
- working towards sales targets and KPIs: 1 year (Preferred)
- sales: 1 year (Preferred)
Licence/Certification:
- Australian driver's licence (Required)
Work Location: In person
