In-Demand Application support manager Jobs in South Australia

Service Coordinator
GAVAL Community Services —Port Adelaide SA
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Graduate/Undergraduate
Mykra Pty Ltd —Adelaide SA
- Full-time
- Computer skills
- Construction experience
- Free parking
- Health insurance
Quick Apply
EL1 - Senior Strategic Communications Advisor, Telecommunications Deployment and Preparedness Branch
Australian Department of Infrastructure and Regional Development —Greater Adelaide SA
- Part-time
- AI
- Leadership
- Annual leave
11d
Casual Professional Register - Flinders Students
Flinders University —Bedford Park SA
- Part-time
Quality Assurance Coordinator H/F
Saverglass —Gawler SA
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Case Manager/Field Officer
CTC —Colonel Light Gardens SA
- Full-time
- Microsoft Office
- Case management
- Psychology
- Annual leave
Quick Apply
10d
Investigations Case Manager
Procare Group —Greater Adelaide SA
- Urgently hiring
- Microsoft Office
- Organisational skills
- Computer skills
- Parental leave
- Employee assistance program
ASO7 Partnerships Program Project Manager - Multiple Vacancies
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
3d
Casual Professional Register - Technical Support / Research
Flinders University —Bedford Park SA
- Part-time
Cultural Navigator
SA Health —Adelaide SA
- $105,747 - $111,854 a year
- Full-time
9d
People, Partnerships and Quality Support
UnitingSA —South Australia
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee assistance program
4d
Casual Professional Register – Curriculum Impact
Flinders University —Bedford Park SA
- Part-time
Case Manager
UnitingSA —South Australia
- Full-time
- CPR Certification
- First Aid Certification
- Case management
- Annual leave
Case Manager and Support Coordinator
AnglicareSA —Hindmarsh SA
- Full-time
- Case management
- Communication skills
- Health insurance
- Parental leave
Quick Apply
CONNECTcare Private – Mental Health Clinician
Summit Health —Mount Barker SA
- Choose your own hours
- Private practice
- Microsoft Office
- Communication skills
Project Coordinator
Equans —South Australia
- Temporary
- Electrical experience
- Health insurance
- Parental leave
Senior Project Officer - Unplanned Care
SA Health —Adelaide SA
- $105,747 - $111,854 a year
- Full-time
4d
Patient Services/Consulting Suite - Casual Pool
SA Health —South Australia
- $30.01 - $32.28 an hour
- Microsoft Excel
- Administrative experience
- Data entry
Manager Corporate Operations - Mental Health Lead
SA Health —Adelaide SA
- $112,163 - $121,246 a year
- Full-time
- Employee assistance program
5d
Home Services Business Administration Officer
Southern Cross Care —South Australia
- Full-time
- Google Suite
- Administrative experience
- Computer skills
- Health insurance
3d

I want to receive the latest job alert for application support manager in south australia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support manager jobs near south australia

Project Coordinator jobs in Greater Adelaide SA

Case Manager jobs in Greater Adelaide SA

Senior Product Manager jobs in Sydney Nsw

Senior Retail Assistant jobs in Cranbourne Vic

Senior Advisor jobs in St Leonards Nsw

Senior Advisor jobs in South Morang Vic

Client Advisor jobs in Bella Vista Nsw

Senior Advisor jobs in Bendigo Vic

Senior Loss Prevention Manager jobs in Bunbury Wa

Senior Advisor jobs in Byron Bay Nsw

15 Year Old, Part Time, Cash Register, Retail jobs in Currumbin Waters Qld

15 Year Old, Part Time, Cash Register, Retail jobs in Bannockburn Vic

13 Year Old, Part Time, Cash Register, Retail jobs in Mudgee Nsw

15 Year Old, Part Time, Cash Register, Retail jobs in Wodonga Vic

Casual Airport Customer Service jobs in Sydney Nsw

Service Coordinator jobs in Austral Nsw

Service Coordinator

GAVAL Community Services
Port Adelaide SA

Apply Now

Job Details

Full-time

Qualifications

Analysis skills
Communication skills
Negotiation

Full Job Description

Job Description

Job Brief:

Reporting to the Service Delivery Manager, The Service Coordinator is responsible for monitoring the quality of services and behaviour of support workers within GAVAL accommodation services. The role manages the day-to-day duties of support workers ensuring that all staff are working within their scope of practice (qualification level) and within their position description. Each Service Coordinator must be familiar with and be working within the NDIS Quality and Safety Standards 2018 which is the GAVAL quality framework. The quality framework includes the Code of Conduct, and it is imperative a Service Coordinator monitors all staff in alignment with the Codes of Conduct, their position description and key performance indicators. This role is crucial to the proper functioning of the Client Services team, and you are expected to lead by example while you carry out all tasks in a positive and friendly manner, in accordance with GAVAL Policies and Procedures..

Responsibilities:

Provide oversight, leadership, mentorship, and supervision to GAVAL support workers.
Monitoring and championing a person-centred approach to care and support that uses communication to ensure all staff workers understand the concept and implementation of person-centred care.
Be accountable for the Support Independent Living services and Rosters of Care
Monitor support worker performance and ethics in terms of absenteeism and Code of Conduct (NDIS and General)
Provide individual and/or group supervision to the Support Workers in line with the meeting and supervision schedule.
Ensure Support Workers attend meetings and/or supervision, keeping track of their attendance.
Report weekly to the Service Delivery Manager, any problems with Support Worker performance.
Assess gaps in knowledge of the Support Workers and report result to Service Delivery Manager.
Monitor care, activity, staff actions and behaviour against the NDIS Quality and Safety Standards 2018 by conducting scheduled and random internal audits.
Ensure a schedule of internal audits on accommodation properties and services delivered is overseen.
Ensure all staff follow the documents and approved Incident Management Process.
Where staff are not following the incident management process, this is reported to the Service Delivery Manager to collaborate on.
All received complaints, incidents or any other report or issue are properly investigated and recorded.
Ensure no staff member is working outside of their scope of competency, or outside of their position description. Where duties differ to position description this is discussed and remediated with Service Delivery Manager.
Where staff, participants, stakeholders, or carers wish to provide feedback, this is taken formerly and entered into the GAVAL Complaints Handling and Management System
Regularly review client files for currency of participant risk assessment review dates, NDIS funding plan review dates and submitting reports and oversight from field work
Champion, role model and mentor staff in balancing the dignity of risk vs duty of care requirements in the disability service delivery sector.
Property inspections of accommodation are conducted on a three-monthly basis and reported back formerly to the Service Delivery Manager.
All property maintenance requests are documented and processed formerly.
Maintain oversight of the clients you oversee, and the appointments they are involved in.
Where flow charts for processes are in place, ensure support workers always understand that it is their duty to follow these processes and where 4 occasions of non-adherence occur, a performance management process must follow.
Must keep on top of due dates for NDIS plan reviews. Your manager must be advised prior to a plan expiring.
Any sign in and sign out process (ie: Staff clock in/clock out) required by GAVAL is monitored by the Service Coordinator and where lapses occur performance management will occur.

Skills Required:

Comprehensive understanding of community networks and relevant legislation, such as the NDIS.
Demonstrate experiences and understanding of individualized assessment and restrictive practices approaches.
Highly developed interpersonal, communication and negotiation skills, with the ability to develop relationships with a wide range of stakeholders.
Varied and relevant experience in community services with an emphasis on the design of innovative, flexible, and holistic individualized plans and associated costings.
Broad knowledge of finances processes and guidelines related to individual funding and budgets and high level conceptual and analytical skills to assess and develop same
Demonstrated proficiency in range of IT applications.
Sound organizational skills with the ability to work independently, meet deadlines and manage competing priorities.
Knowledge of key reform agendas currently impacting the community services sector.
Must be available on call
Completion of a relevant tertiary level qualification preferably in disability and mental health

now and help us continue to provide exceptional care with a smile.

More Details

Employment Type:

Full Time

Location:

Port Adelaide , South Australia , Australia

Experience Required:

Mid-Senior Level

Date Published:

11 Jun 2024

Apply Now

Refine Your Search

application support manager jobs in south australia

Service Coordinator

Graduate/Undergraduate

EL1 - Senior Strategic Communications Advisor, Telecommunications Deployment and Preparedness Branch

Casual Professional Register - Flinders Students

Quality Assurance Coordinator H/F

Case Manager/Field Officer

Investigations Case Manager

ASO7 Partnerships Program Project Manager - Multiple Vacancies

Casual Professional Register - Technical Support / Research

Cultural Navigator

People, Partnerships and Quality Support

Casual Professional Register – Curriculum Impact

Case Manager

Case Manager and Support Coordinator

CONNECTcare Private – Mental Health Clinician

Project Coordinator

Senior Project Officer - Unplanned Care

Patient Services/Consulting Suite - Casual Pool

Manager Corporate Operations - Mental Health Lead

Home Services Business Administration Officer

I want to receive the latest job alert for application support manager in south australia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected