St Verena Medical Centre is hiring a Casual Medical Receptionist role in Mount Eliza
Requirements for this role:
- Flexible hours available
- 1 year of relevant work experience required for this role
EXPERIENCED MEDICAL RECEPTIONIST REQUIRED
MONDAY - FRIDAY 7AM - 6PM AVAILABILITY REQUIRED
BEST PRACTICE EXPERIENCE REQUIRED*
Reports to: Practice Principal (and supported by nursing and clinical staff)
About Us
Be part of something special right from the beginning: a modern, patient-centred general practice opened its doors in Mt Eliza this September. Our team values innovation, empathy, and excellence in care—and we’re looking for someone who naturally embodies those traits. This is your chance to make the role your own, working alongside a supportive and passionate clinical team as we build our practice from day one.
What You'll Be Doing
- Be the welcoming face and first point of contact for our patients—whether in person, over the phone, or via email.
- Efficiently manage appointment bookings and telephone calls
- Register new patients, update their details, and assist with My Health Record registrations.
- Communicate with clinical staff—alerting them to patient arrivals, workflow delays, or urgent needs.
- Handle phone and email correspondence with your phenomenal written and verbal communication skills.
- Support billing and payment processing tasks, including patient payments and levying of fees.
- Maintain confidentiality and adhere to privacy practices at all times.
- Ensure the reception and waiting areas are tidy, welcoming, and well-stocked.
- Assist with general administrative duties—such as scanning, filing, ordering supplies—and ad hoc tasks as needed to keep the practice running smoothly.
About you
- Experienced & Qualified You bring proven experience in medical reception or a related administrative role—ideally with experience in a general practice setting, and using Best Practice (preferred but not essential!)
- MONDAY - FRIDAY 7AM - 6PM AVAILABILITY REQUIRED
- CPR Certificate - within the last 3 years.
- BEST PRACTICE EXPERIENCE REQUIRED*
Pay: From $32.00 per hour
Work Location: In person
