Operational Media Coordinator - Grade 7/8 – Wollongong
- Work in a volunteer-based agency supporting communities of NSW
- Full-time temporary role until June 4, 2027 at the NSW SES HQ in Wollongong
- Use your strong media skills and experience in this key role supporting the Media & Communications Team
About the opportunity
The NSW SES is recruiting for an experienced media professional who will play a key role in supporting the Media & Communications Teams at the NSW SES.
In this role, you will be responsible for the day-to-day operational media management, preparation of media and public information materials and editorial opportunities. You will also engage with internal and external media stakeholders and NSW SES volunteers to enhance the agency’s brand and reputation, and coordinate and lead sessions and mentor staff and volunteers in media training.
The role will also be required to support the service during operational events to deliver important safety messages across a range of channels. The role may include weekend work and night shifts on a rostered basis.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.
About you
To be successful in this role you will:
- Have tertiary qualifications in journalism, media/communications or marketing, or demonstrated equivalent experience working in these fields.
- Be highly proficient at writing, editing, and publishing various materials such as media releases, talking points, newsletters, and web and social media content.
- Have experience in planning, developing and implementing communication strategies, plans, media campaigns and events.
- Possess the ability to work autonomously and in a team environment to complete set tasks.
- Have strong communicative and interpersonal skills to collaborate, advise, influence and train stakeholders of various levels and backgrounds.
- Demonstrate a capability to maintain awareness of critical issues within the media and report on them accordingly.
- Previous experience developing and delivering training, policies and procedures is desirable.
What we can offer you
- You will enjoy a 35-hour work week, with the potential for flexible work arrangements.
- Attractive salary range of $116,981 to $129,492 plus 12% superannuation and leave loading
- Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities, and you can be an important part of our work.
- We have attractive leave entitlements including parental, sick, flex and recreation leave.
- We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
- Fitness Passport
- LinkedIn Learning
- Member Assist Program for free confidential counselling support
- Flu vaccine program
You Belong Here
- We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
- We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
- If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact [email protected] for confidential advice on options.
How to apply
Your application should include as separate attachments:
A cover letter (maximum of one (
- page briefly responding to the essential requirements and your interest in the role;
- Responses to each of the targeted questions (maximum of one page per answer); and
An up-to-date resume of no more than four (- pages detailing your skills and experience relevant to the role.
Targeted Questions
- Please outline a situation where you have had to handle a contentious issue and have received various media enquiries on the matter. In your answer, please outline what the issue was, what steps you took, who you collaborated with and what was the result?
- Describe a time where a manager had feedback on a matter you were working on, which you didn’t agree with. Please outline how you managed their expectations and worked through key issues.
Want to know more?
If you want to know more about this opportunity, please contact Emily Barton via email –
[email protected]
The role description is available here.
Talent Pool
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here.
Applications close Thursday, 16 July 2026.
