About the Opportunity
This is a rare opportunity to join the newly established RSL WA Goldsworthy Veterans & Families Centre in Rockingham. As the Liaison Officer, you will be the face of the Centre—building genuine connections with veterans and their families and creating opportunities for social engagement through shared experiences, activities, and community participation.
This is not a clinical or office-based role. You will be actively involved in the local community—planning and leading activities, fostering relationships, and supporting veterans and families to stay connected and engaged.
Please note: The Centre is currently under construction. The successful candidate will temporarily be based at RSL WA, St Georges Terrace (Perth), before transitioning to Rockingham.
About RSL WA
RSL WA is one of Australia’s most respected charities, proudly supporting veterans and their families since 1916. With over 6,500 members across 106 Sub‑Branches, we are a unique intergenerational organisation welcoming current and ex‑serving members of the Australian Defence Force and allied nations.
Guided by the values of care, mateship, and remembrance, we deliver wellbeing, welfare, and claims advocacy services that help veterans and their families thrive. We also lead major commemorative events such as Anzac Day and Remembrance Day.
With more than 63,000 serving and ex‑serving personnel in Western Australia, RSL WA plays a vital role in honouring service, educating the community, and helping veterans realise their potential to contribute to the WA community.
The Position
No two days are the same. As Liaison Officer, you will be the heartbeat of the Centre — welcoming clients, designing and delivering social connection programs, managing our social media presence, and being the go-to person who connects veterans and families to the right services and activities.
This is fundamentally a social connection role. Think group bike rides, fishing trips, hikes, community events, and whatever else brings people together. You'll plan it, lead it, and love it. If you're the kind of person who already has a full life of hobbies and interests and genuinely enjoys bringing people along for the ride, this role was made for you.
This is not a NDIS or mental health position. While empathy and an understanding of the veteran experience are essential, your primary focus is social engagement, community connection, and getting veterans and families active and involved.
Key Responsibilities
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Be the welcoming, energetic face of the Goldsworthy Veterans and Families Centre
- Design and deliver engaging social connection activities and programs
- Build genuine relationships with veterans and their families, face to face and over the phone
- Actively promote Centre services and encourage participation in programs
- Manage professional social media accounts and community communications
- Identify and maintain strong working relationships with internal and external stakeholders
- Complete activity proposals, risk assessments, and calendar management
- Source and manage contractors for activities and programs where required
- Maintain accurate records using client databases and administrative systems
- Uphold RSL WA values, policies, and all relevant legal and ethical standards
About You
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Ex-serving ADF member or strong personal connection to Defence
- Demonstrated experience working with current or former ADF members and their families, with a genuine understanding of the veteran community
- Based in or near Rockingham, with a strong connection to the local community (essential for this community-based role)
- An active lifestyle with a broad range of interests (essential, as you will lead activities and encourage participation)
- High levels of drive, energy, and initiative, with a proactive and self-motivated approach
- Professional, personable, and able to represent RSL WA with pride and warmth
- Strong communication skills, with the ability to adapt your style to engage a diverse range of people
- Emotional resilience and sound judgement, with the ability to remain calm and maintain appropriate boundaries when supporting clients experiencing challenges
You will also have, or be willing to obtain:
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A National Police Clearance
- A Working with Children Check (paid employment)
- A current Australian Driver’s Licence
- Flexibility to work evenings and weekends on a semi‑regular basis, as required for Centre activities and events
- A passion for being active with a diverse range of hobbies and interests
Why join RSL WA?
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Make a meaningful difference in the lives of veterans and their families
- Work within a supportive, values‑driven organisation
- Be part of a newly established community-focused Centre
- Community Salary Packaging benefits
- Discounted Food & Beverage at ANZAC Club
- Access to wellbeing supports and professional development
Applications close: 10 June 2026
Please note: RSL WA reserves the right to commence interviews and make an appointment before the advertised closing date. Early applications are strongly encouraged.
RSL WA is committed to providing comprehensive support for veterans, their spouses and families, encompassing a wide array of support services. Whether it involves navigating compensation claims with the Department of Veterans’ Affairs, offering emergency financial assistance, or connecting individuals with peer support groups, we are dedicated to being a source of assistance. In times of immediate need. Your wellbeing is our priority, and we are here to help in every way possible.
