In-Demand Operations agent Jobs in Rockhampton Qld

Motel Manager
Best Western Cattle City Motor Inn —Allenstown QLD
- $75,000 - $85,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Free food
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14d

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Motel Manager
Best Western Cattle City Motor Inn —Allenstown QLD
A relevant qualification in Hospitality Management, Hotel Management or Business together with relevant industry experience.
$75,000 - $85,000 a year
Quick Apply
14d

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Motel Manager

Best Western Cattle City Motor Inn -
Allenstown QLD

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
14 days ago

Benefits

Housing allowance
Meal allowance
Free food
On-site parking

Qualifications

Management
Customer service
Team management
Leadership
Hotel experience
Time management

Full Job Description

About Role

Best Western Cattle City Motor Inn is a well-established 3.5-star motel located in Rockhampton, Queensland. Conveniently positioned on Gladstone Road, the motel offers 33 quality guest rooms together with the fully licensed Blue Heeler Restaurant & Bar, conference and function facilities, complimentary Wi-Fi, on-site parking and an outdoor pool. We are committed to providing exceptional customer service and maintaining high operational standards for both leisure and corporate travellers.

Due to ongoing business operations, we are seeking an experienced and motivated Motel Manager to oversee the daily management of our accommodation business and ensure exceptional guest experiences.

Key Responsibilities

The successful applicant will be responsible for:

Managing the day-to-day operations of the motel to ensure efficient and profitable business performance.
Leading, supervising and supporting reception, housekeeping, food and beverage and maintenance staff.
Preparing staff rosters and coordinating daily staffing requirements.
Recruiting, training and mentoring employees while monitoring staff performance.
Ensuring outstanding guest service standards and promptly resolving guest enquiries and complaints.
Monitoring reservations, occupancy rates, pricing strategies and revenue performance.
Implementing operational procedures and quality assurance systems to improve efficiency and guest satisfaction.
Managing operational budgets, purchasing and stock control.
Coordinating maintenance and repairs to guest rooms, public areas and motel facilities.
Liaising with suppliers, contractors, travel agents, online travel agencies and corporate clients.
Ensuring compliance with workplace health and safety, food safety and relevant hospitality legislation.
Preparing management reports and recommending strategies to improve operational and financial performance.

Essential Requirements

Applicants must possess:

At least 1 year of full-time management experience in a motel, hotel or accommodation establishment.
A relevant qualification in Hospitality Management, Hotel Management or Business together with relevant industry experience.
Demonstrated leadership and team management skills.
Excellent communication and customer service abilities.
Experience using hotel reservation and property management systems.
Strong organisational, financial and problem-solving skills.
Ability to work flexible hours, including weekends and public holidays where required.

About You

The successful applicant will demonstrate:

A professional and guest-focused approach.
Excellent leadership and interpersonal skills.
Strong attention to detail.
The ability to manage multiple operational areas simultaneously.
A commitment to continuous improvement and delivering exceptional guest experiences.

What We Offer

Full-time permanent employment.
Competitive remuneration package.
Supportive and experienced management team.
Opportunity to lead an established motel with a strong reputation in the Rockhampton hospitality market.
Long-term career development opportunities.

If you believe you possess the skills, experience and leadership qualities required for this position, we encourage you to apply by submitting your resume and a cover letter.

Pay: $75,000.00 – $85,000.00 per year

Benefits:

Free food
Housing allowance

Work Location: In person

Quick Apply

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