In-Demand Property management officer Jobs in Rockhampton, Qld

Housing Officer (Frontline Services)
Queensland Government —Rockhampton QLD
- In-person
- Communication skills
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Aviation Kerbside Officer - Rockhampton
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- Rotating roster
- Free parking
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1d
Senior Housing Officer (Frontline Services)
Queensland Government —Rockhampton QLD
- Temporary
- Communication skills
8d
Principal (Primary) (Level 2) - Banana State School
Queensland Government —Rockhampton QLD
- Temporary
8d

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Housing Officer (Frontline Services)

Queensland Government -
Rockhampton QLD

Apply Now

Job Details

5 days ago

Qualifications

Driver Licence
Communication skills

Full Job Description

Are you seeking a role where your work contributes to better outcomes for Queenslanders? Do you bring sound judgement, professionalism and a commitment to person-centred service delivery? If so, we encourage you to consider this opportunity.

As a Housing Officer with Emerald Housing Service Centre, you will support the delivery of housing and homelessness services that help people access and sustain safe, stable housing. In this role, you will contribute to the department's objective of delivering a fair, responsive and sustainable housing system by providing high-quality applicant, tenancy and property management services to customers with diverse and often complex needs.

This is a varied and rewarding role with a strong customer and community focus.

You will work with customers in person, over the phone, digitally, through written communication, in the field and through outreach services. You will also work closely with support agencies, housing providers and other stakeholders to help deliver coordinated and practical responses.

In this role, you will:

respond to customer enquiries and undertake customer interviews
assess applications for housing assistance, bond loans and rental grants
make referrals to support services and work collaboratively to support customers with complex circumstances
manage tenancy arrangements, allocations and vacancies in line with departmental requirements
liaise with community organisations and housing providers to support service delivery
conduct home visits, property inspections and field-based work as part of regular duties
investigate and help resolve tenancy disputes, complaints and maintenance matters
monitor arrears, rent assessments, deductions, refunds and debt-related matters
maintain accurate customer, tenancy and property records using Microsoft products and other digital systems
contribute to a safe workplace by applying workplace health and safety requirements in day-to-day operations.

Field work is a regular requirement of this role. Conditions in the field can change quickly and may at times be challenging, requiring awareness, sound judgement and appropriate risk management.

We are looking for someone who can work effectively in a dynamic service environment and who demonstrates professionalism, resilience and a strong commitment to respectful service delivery. You will be well suited to this role if you can:

manage new and unexpected situations and exercise judgement about when to escalate issues
work collaboratively across services and with external providers to support holistic responses
maintain composure and adapt during periods of change and uncertainty
deliver high-quality services with a focus on teamwork and practical outcomes
communicate effectively with people from diverse backgrounds
model ethical, culturally respectful and professional behaviour
use digital systems confidently and maintain a high standard of accuracy.

A Class C driver licence is mandatory for this role.

We are committed to building a workforce that reflects the Queensland community and to creating a workplace where people feel safe, respected, valued and included.

We welcome applications from people of all backgrounds and life experiences.

Applications to remain current for 12 months

Job ad reference: QLD/697938/26

Closing date: Thursday, 27 August 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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Refine Your Search

property management officer jobs in rockhampton, qld

Housing Officer (Frontline Services)

Aviation Kerbside Officer - Rockhampton

Senior Housing Officer (Frontline Services)

Principal (Primary) (Level 2) - Banana State School

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