In-Demand Service desk analyst Jobs in Robina Qld

Service Desk Analyst
Autosports Group Limited —Southport QLD
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
3d

Discover related jobs

Based on your search for service desk analyst jobs.

EXPERIENCED KITCHEN HAND / DISHWASHER
Yoru Group pty Ltd —Mermaid Beach QLD
This is not an entry-level position. Reliable transport and good availability. Someone who notices what needs doing and gets it done.
$32 - $36 an hour
Quick Apply
Senior Information Officer
Tweed Shire Council —Murwillumbah NSW
Please describe your experience managing records in an electronic record keeping system, including using computer technology to access relevant information,…
$64,608 a year
2d

I want to receive the latest job alert for service desk analyst in robina qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk analyst jobs near robina qld

Service Desk Analyst jobs in Doreen Vic

Supply Chain Data Analyst jobs in Anywhere

Customer Service Consultant jobs in North Lakes Qld

Service Desk Analyst jobs in Upper Coomera Qld

Data Analyst jobs in Brisbane Qld

Service Desk Analyst jobs in Harbour Town Wa

Service Desk Analyst jobs in North Melbourne Vic

Online Customer Service jobs in Sydney Nsw

Service Desk Analyst

Autosports Group Limited -
Southport QLD

Quick Apply

Job Details

Permanent | Full-time
3 days ago

Benefits

Company car
Employee assistance program

Qualifications

Customer service
ITIL
IT support
Telecommunication
Communication skills
Time management

Full Job Description

IT Service Desk Analyst | Autosports Group – Gold Coast - QLD (National IT Team)

Join a leading automotive retail group supporting dealerships across Australia.

Autosports Group is seeking a proactive and customer-focused IT Service Desk Analyst based in Gold Coast - QLD to join our national IT team. This role supports users across our dealership network, providing responsive and effective technical assistance to ensure seamless business operations.

About the Role

As part of a national IT support function, you will be the first point of contact for technical issues across multiple dealership sites. You will manage service requests, troubleshoot incidents remotely, and deliver end-to-end IT support in a fast-paced and dynamic environment.

Key Responsibilities

Monitor and manage Service Desk tickets and incoming calls, prioritising workload to ensure timely resolution
Provide remote troubleshooting using diagnostic tools and structured problem-solving techniques
Deliver professional, end-to-end IT support to users across the national dealership network
Manage user access, system permissions, and IT equipment provisioning
Maintain clear and consistent communication with users and stakeholders
Ensure accurate documentation, tracking, and resolution of all support requests

About You

Strong customer service skills with experience in IT support or a genuine passion for the industry
Ability to manage competing priorities and resolve issues efficiently
Solid understanding of Microsoft Windows operating systems
Knowledge of networking fundamentals and ITIL principles (or willingness to learn)
Excellent communication skills with the ability to support both technical and non-technical users
Highly organised with strong time management and prioritisation skills
Able to work independently while contributing to a national team environment
Basic understanding of telecommunications technologies
Collaborative, adaptable, and solutions-focused

What We Offer

Gold Coast - QLD – based role within a national IT team
Modern dealership and office environments
Supportive and respectful workplace culture
Career development and progression opportunities across a national group
Employee Assistance Program (EAP)
Family & Friends Referral Program
Company car or car allowance

Why Autosports Group?

Autosports Group is a leading automotive retail group representing premium global brands. Our IT team plays a critical role in enabling dealerships nationwide to operate efficiently. This is a great opportunity to build your career in IT while supporting a high-performing national business.

Apply Now

If you're ready to grow your IT career in a fast-paced, national environment, we’d love to hear from you.

Quick Apply

Refine Your Search

service desk analyst jobs in robina qld

Service Desk Analyst

Discover related jobs

I want to receive the latest job alert for service desk analyst in robina qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected