Join a Growing Australian Business
At Better Living Australia, we're passionate about helping Australians live a better, more active, and pain-free lifestyle through our premium adjustable beds and sleep solutions.
As our business continues to grow across Australia, we're looking for a highly organised and proactive Logistics Coordinator to join our team immediately.
This is a fast-paced role where no two days are the same. You'll be the central link between our customers, delivery teams, warehouses, events, and suppliers, ensuring every order reaches our customers smoothly and on time.
About the Role
Reporting directly to the Director, you'll take ownership of our national logistics operations, coordinating deliveries, freight, stock movement, travel bookings, and event logistics.
You'll play a critical role in delivering an exceptional customer experience while helping drive operational efficiency across the business.
Key Responsibilities
- Coordinate and schedule customer deliveries across Australia
- Manage freight bookings and transport logistics
- Monitor stock levels across multiple warehouse locations
- Liaise with customers regarding delivery schedules and updates
- Ensure customer payments are received
- Coordinate event logistics including bump-ins and bump-outs
- Organise accommodation, flights, vehicle hire, and travel arrangements for field teams
- Work closely with warehouse, sales, customer service, and operations teams
- Assist with container arrivals, stock allocation, and inventory management
- Coordinate third-party delivery and maintenance providers
- Identify and resolve logistics issues before they impact customers
- Provide support to the Customer Service team when required
About You
You are highly organised, solutions-focused, and thrive in a busy environment where attention to detail matters.
You'll ideally bring:
Essential Skills
- Strong administration and coordination experience
- Excellent customer service skills
- Exceptional organisational and time management abilities
- Strong communication skills, both written and verbal
- Ability to prioritise multiple tasks and deadlines
- High attention to detail
- Confidence working with CRM systems and spreadsheets
- A proactive, problem-solving mindset
Highly Regarded
- Experience in logistics, freight, warehousing, or supply chain coordination
- Experience coordinating deliveries across multiple locations
- Experience with Zoho CRM or similar systems
- Experience supporting event operations or mobile retail businesses
Why Join Better Living Australia?
- Stable full-time position with immediate start available
- Friendly and supportive team environment
- Diverse role with plenty of variety
- Opportunity to make a genuine impact in a growing Australian business
- Work directly with senior leadership and contribute to business improvements
- Be part of a company that positively changes the lives of Australians every day
Additional Information
- Based at our Robina Head Office
- Some weekend work required on a shared roster basis
- Full training and support provided
- Immediate start preferred
If you're an organised coordinator who enjoys solving problems, managing moving parts, and delivering exceptional customer experiences, we'd love to hear from you.
Apply now with your resume and a brief cover letter outlining your relevant experience.
Pay: $60,000.00 per year
Work Location: In person
