In-Demand facility manager Jobs in riverina, nsw

Service Coordinator Wagga Wagga
Department of Customer Service —Riverina NSW
- $97,483 - $103,729 a year
- Full-time
8d
Command Business Support Officer
Fire and Rescue NSW —Riverina NSW
- $84,659 - $92,701 a year
- Full-time
- Administrative experience
Project Manager
NSW Public Works —Riverina NSW
- $129,464 - $142,665 a year
- Full-time
- Engineering
- Administrative experience
- Construction
- Parental leave
Administration Officer
Far West Local Health District —Riverina NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
14d
Facility Nurse Manager Grade 3
Murrumbidgee Local Health District —Riverina NSW
- $143,851.10 - $146,522.64 a year
- Full-time
- Management
- Leadership
- Communication skills
- Employee assistance program
- Opportunities for advancement
11d
Coordinator, Medical Workforce
Murrumbidgee Local Health District —Riverina NSW
- $83,554.59 - $85,530.07 a year
- Full-time
- Customer service
- Organisational skills
- Employee assistance program
14d
Manager - Security Fire and Mortuary
Murrumbidgee Local Health District —Riverina NSW
- $87,813.00 - $116,824.19 a year
- Full-time
- Conflict management
- Leadership
- Employee assistance program
7d
Allied Health Assistant - Leisure and Lifestyle
Murrumbidgee Local Health District —Riverina NSW
- $63,177.29 a year
- Part-time
- Care plans
- Communication skills
- Employee assistance program
Health and Security Assistant / Wardsperson Pathway to HASA
Murrumbidgee Local Health District —Riverina NSW
- $33.39 an hour
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
14d
Occupational Therapist - Level 1/2
Murrumbidgee Local Health District —Riverina NSW
- $76,364 - $108,943 a year
- Part-time
- Discharge planning
- Care plans
- Employee assistance program
8d
Business Development Manager - Ag Products - Riverina
National Agri-Solutions —Riverina NSW
- Full-time
Speech Pathologist - Level 1/2 (Incentives Offered)
Murrumbidgee Local Health District —Riverina NSW
- $76,364 - $108,943 a year
- Part-time
- Care plans
- Communication skills
- Time management
- Employee assistance program
8d
Registered Nurse
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Full-time
- Communication skills
- Employee assistance program
Registered Nurse - Hay
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Part-time
- Patient care
- Communication skills
- Employee assistance program
5d
Registered Nurse - Finley (Incentives Offered)
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Full-time
- Communication skills
- Employee assistance program
- Opportunities for advancement
1d
Registered Midwife - (Incentives Offered)
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Part-time
- Communication skills
- Employee assistance program
- Opportunities for advancement
EXPERIENCED CARE SERVICE EMPLOYEE (AGED CARE) | CASUAL
Find A Carer —Riverina NSW
- From $40 an hour
- First Aid Certification
- In-person
- Communication skills
Quick Apply
2d
Registered Nurse - Young - Temp
Murrumbidgee Local Health District —Riverina NSW
- $37.48 - $52.62 an hour
- Part-time
- Communication skills
- Employee assistance program
- Opportunities for advancement
Dual Registered Nurse / Midwife - Tumut (Incentives Offered)
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Part-time
- Communication skills
- Employee assistance program
- Opportunities for advancement
2d
Registered Nurse - Urana (Incentives Offered)
Murrumbidgee Local Health District —Riverina NSW
- $74,317.94 - $104,336.27 a year
- Part-time
- Communication skills
- Employee assistance program
- Opportunities for advancement
10d

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Service Coordinator Wagga Wagga

Department of Customer Service -
Riverina NSW

Apply Now

Job Details

Full-time
$97,483 - $103,729 a year
8 days ago

Full Job Description

Department of Customer Service

Reference number

req51899

Occupation

Customer Service Attendant EOI

Work type

Full-Time

Location

Riverina & Murray

Salary Information

$97,843 to $103,729 plus superannuation

Closing date

12 June 2026 at 10:00am

Service Coordinator
Salary: SNSW Grade 6 ($97,483 - $103,729 plus employer's contribution to superannuation and annual leave loading)
Location: Wagga Wagga Service Centre (Hub of Tumut and Narrandera Service Centres)
Employment Status: Full-time – Ongoing, Onsite

We are currently recruiting for the position of Service Coordinator at our Wagga Wagga Service Centre, however, you may be required as per business needs to travel to spoke sites Tumut Service Centre and Narrandera Service Centre to assist.

What are ‘hub and spoke’ Service Centres?

In some regional or remote areas, a ‘hub’ Service Centre acts as the parent of one or more ‘spoke’ Service Centre locations. The hub and spoke models share a leadership team and operate in such a way that team members may be required to work between locations.

About the opportunity:

Our Service Coordinators support and coach a team of high performing customer service team members. They ensure efficient operations and quality service levels are maintained, act as the escalation point for issues impacting customers, and perform ad-hoc financial and admin duties.

This role requires a high degree of face-to-face interaction and supports the Service Centre Manager in coordinating the day-to-day operations of the Service Centre.

Please note: this recruitment will be used to fill this specific role and create a talent pool for this specific location.

Key accountabilities

Monitor the provision of timely, high-quality service to customers of NSW Government consistent with Service NSW vision, mission and values, as assessed by internal reviews and customer feedback.
Supervise and coach a team of customer service employees, including appraising performance and providing feedback, developing learning and development plans to ensure the delivery of optimal levels of service to customers consistent with Service NSW vision, mission and values.
Develop, apply and maintain high level specialist knowledge relevant to Service NSW products, processes and operating practices and procedures.
Maintain efficient and effective operations in the service centre, identify the cause of long waiting times in queues and allocate resources based on demand on the spot to ensure smooth counter operation.
Act as the escalation point for customer complaints, resolve and document the complaints as per defined processes and standards and escalate and follow up unresolved issues.
Proactively seek out ways to provide an integrated customer experience, including the promotion of self-service facilities and other resources that enhance customer interactions with government.
Contribute new ideas, and assist the Service Centre Manager with monitoring, analysis and evaluation of work volume to recommend changes as required, including the identification of opportunities to improve the efficiency of work processes, implement changes in the workplace and develop and modify practices and protocols to improve employee performance.
Contribute to the development and implementation of policies, procedures and protocols for the service centre team.

Hours of work

Service Centre operating hours vary between locations. You can check the opening hours for each Service Centre Here.

The Service NSW Award hours are 6:30am – 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.

Flexibility is required to work on a rotating roster between the Service Centre’s operational hours which may include Saturdays.

We will gather your preferences during the recruitment process. Hours are also subject to change based on the needs of the business.

Salary

Service NSW Grade 6 - base salary for this role ranges between $97,483 - $103,729 pro-rata, plus employer's contribution to superannuation and annual leave loading.

How to Apply

Attach an up-to-date cover letter and resume that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Detailed instructions for how to prepare your application can be found Here.

Closing Date: Friday 12th June 2026 @ 9.59am

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.

About Service NSW

Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, we have successfully transformed and streamlined NSW Government service delivery with cutting edge digital solutions and an award-winning culture of passion and teamwork.

Our customer-centric solution offers simpler and faster access to government transactions through our digital channels, a 24/7 phone service, and an expanding network of service centres. We currently partner with over 50 agencies to offer over 1,000 NSW Government transactions.

Further Information

For enquiries relating to recruitment please contact Bryan Kreltszheim via [email protected]

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

facility manager jobs in riverina, nsw

Service Coordinator Wagga Wagga

Command Business Support Officer

Project Manager

Administration Officer

Facility Nurse Manager Grade 3

Coordinator, Medical Workforce

Manager - Security Fire and Mortuary

Allied Health Assistant - Leisure and Lifestyle

Health and Security Assistant / Wardsperson Pathway to HASA

Occupational Therapist - Level 1/2

Business Development Manager - Ag Products - Riverina

Speech Pathologist - Level 1/2 (Incentives Offered)

Registered Nurse

Registered Nurse - Hay

Registered Nurse - Finley (Incentives Offered)

Registered Midwife - (Incentives Offered)

EXPERIENCED CARE SERVICE EMPLOYEE (AGED CARE) | CASUAL

Registered Nurse - Young - Temp

Dual Registered Nurse / Midwife - Tumut (Incentives Offered)

Registered Nurse - Urana (Incentives Offered)

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