This role runs the trade counter day-to-day at Mitre 10 Renmark and makes sure the despatch side of the branch is covered.
You'll look after our builder and contractor customers, keep jobs, quotes and orders moving through Frameworks and Pipedrive, and work alongside the despatch crew to get gear out the door on time.
This is a hands-on operational role — you're on the counter, on the floor, and on the radio with despatch every day. Not a desk role.
Trade Counter
Serve builder and contractor customers at the trade counter day-to-day
Build quotes, process orders, and follow them through in Frameworks and Pipedrive
Look after key trade accounts and keep relationships strong
Keep trade counter, sales floor, and pricing presentation tidy and consistent
Despatch Coverage
Make sure despatch is covered every day — drivers briefed, deliveries on time, paperwork tight
Coordinate with the despatch crew on schedules, cutoffs, and aged orders
Run pre-call and POD checks per WCG procedure
Jump in and help despatch when it's busy or short
Stock, Ordering & Pricing
Keep core trade range in stock through regular ordering and follow-up
Action range reviews, clearance, and special-order requests for trade customers
Maintain trade pricing — price bands, special prices, contract pricing
Team Support
Work side-by-side with the trade and despatch crew — set the rhythm, don't sit above it
Help train and bring new trade and despatch starters up to speed
Bring trade and despatch input to weekly branch reviews
You've worked the counter or yard in trade / hardware before
You're comfortable setting the pace for a small crew without needing to "manage" them
You know how to look after trade customers — builders, contractors, key accounts
You understand a despatch operation — driver runs, POD, aged orders, customer-not-home
You're organised and can juggle multiple jobs and quotes without dropping detail
You're confident with POS / inventory systems (Frameworks, Pipedrive — Buildxact a plus)
You hold a current driver's licence (forklift licence a plus)
Full-time position based at Mitre 10 Renmark
Standard branch hours, Monday to Friday with some Saturday morning availability expected
Some flexibility around peak trade and seasonal demand
Completion of required training (WCG induction, TTHG e-learning where applicable)
Employment may be subject to a pre-employment medical
Family-owned and locally operated business
Supportive team environment
Hands-on role with real ownership of trade and despatch at our flagship Renmark site
Staff discounts across our stores
Access to industry training and development
Opportunity to grow within the business
Be part of a team that's proud to support the local community
Apply through our Tanda hiring page with your resume.
Only shortlisted applicants will be contacted.
