In-Demand Customer engineer Jobs in Remote

Customer Care L3 - Australia
PaxeraHealth —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Graduate Software Engineer
Elafent —Remote
- Urgently hiring
- Remote
- SQL
- Bachelor's degree
- Communication skills
- Work from home
Quick Apply
Technical Support Engineer
AutoRABIT Holding Inc. —Remote
- $60,000 - $75,000 a year
- Weekend availability
- Remote
- Azure
- Computer Science
- Customer service
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Front End Developer
Rrecruiters consulting —Remote
- $57 - $67 an hour
- Part-time
- Remote
- Doctoral degree
- Computer Science
- Master's degree
Quick Apply
9d
Systems Integration Engineer
Right Crowd —Remote
- Full-time
- Remote
- Software troubleshooting
- Administrative experience
- SQL
Contracts Administrator
UON —Remote
- $175,000 a year
- Full-time
- Management
- Administrative experience
- Financial services
- Health insurance
- Referral program
Frontend Software Engineer
Megaport —Remote
- Full-time
- Remote
- APIs
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- Wellness program
AI Implementation Engineer (Customer facing role)
Trustana Singapore Pte. Ltd —Remote
- Remote
- ERP systems
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- Analysis skills
Quick Apply
Technical Business Analyst
Megaport —Remote
- Full-time
- Remote
- Analysis skills
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- APIs
- Parental leave
Production Engineer
WP Engine —Remote
- Full-time
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- DevOps
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- Annual leave
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7d
Full Stack Engineer
Searchlight Cyber Ltd —Remote
- Full-time
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- AWS
- APIs
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Senior Project Engineer
UON —Remote
- $190,000 a year
- Full-time
- Bachelor's degree
- Construction experience
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14d
Concierge Security Engineer 3
Arctic Wolf —Remote
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- Full-time
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Senior Software Engineer (Typescript / FrontEnd) - AI/ML
ClickHouse —Remote
- $141,000 - $195,000 a year
- On call
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Technical Support Engineer
Vectra —Remote
- Weekend availability
- Remote
- Databases
- SQL
- Scripting
- Health insurance
- Life insurance
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Account Executive
Foundant Technologies Inc. —Remote
- Full-time
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- CRM software
- Sales
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- Annual leave
Senior Solutions Engineer - Australia
AutoRABIT Holding Inc. —Remote
- $200,000 - $230,000 a year
- Full-time
- Remote
- Azure
- Sales
- Salesforce
Quick Apply
14d
AI Factory Customer Engineer
Armada —Remote
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
Senior Network Automation Engineer
Megaport —Remote
- Full-time
- Remote
- SQL
- Software development
- APIs
- Parental leave
Sales Solutions Engineer - ANZ
SonarSource —Remote
- Full-time
- Remote
- Azure
- DevOps
- AWS

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customer engineer jobs near remote

Customer Care L3 - Australia

PaxeraHealth -
Remote

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Annual leave
On-the-job training
Vision insurance
Paid sick leave

Qualifications

Computer science
TCP
System administration
Computer Science
IIS
Microsoft SQL Server
Bachelor's degree
VMWare
Apache
AI
Communication skills
Information Technology

Full Job Description

Are you interested in working for a growing company, as part of a great supportive Customer Care team?
Are you looking for an exciting opportunity in the medical IT industry?
Do you seek a career, rather than just a job?

If yes, you need to consider this role with PaxeraHealth Corp.

PaxeraHealth is now hiring a Customer Care L3 Engineer to join our Implementation and Customer Care team. Don’t miss out on this great opportunity with a growing company. We seek an individual who will embrace our culture of excellence, service and integrity.

As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need, including our AI solutions. As such, we are one of the best and brightest medical solutions companies for whom to work.

This position is ideal for someone with a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support.

This is a Remote Position located in Australia for our company that is located in Newton MA, USA.

We offer on the job training, and a respectful, friendly work environment in a growing company!

Responsibilities

Serve as the highest level of technical support for PaxeraHealth clients.
Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems.
Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments.
Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions.
Document project activity, contribute to knowledge-based content, and perform root cause analysis.
Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests.
Provide expert input and support in conferences, demos, or onsite engagements when needed.

What We’re Looking For

5+ years supporting or implementing PACS or similar Healthcare IT software.
Bachelor’s degree in Computer Science or related field (or equivalent experience).
Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE.
Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.).
Technical knowledge in:
Networking: TCP/IP, VPNs, NAT, VLAN
Databases: SQL Server, queries, management
Scripting: Bash, PowerShell, Ruby/Perl, HTML/XML
Tools: Wireshark, IIS, Apache, OpenSSL
Strong communication and interpersonal skills with a customer-first mindset.
Ability to explain technical concepts to non-technical users clearly and patiently.

Must be able to pass a drug test and a background check.

What We Offer in Return:

A Competitive Wage/Salary!
Remote position
Working for a rapidly growing company in the dynamic healthcare technology field!
Benefits to include:

Company Health, Vision and Dental insurance
Paid Holidays
Paid Vacation
Paid sick time
Paid personal days
Work with an outstanding and dedicated team of accounting, IT, Marketing, and Administrative professionals who are committed to our company’s growth
Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation
A friendly work environment with a family-owned feel!

Come Join Our team!

Our Team

Our most valuable assets are the talented, purposeful people on our team. In fact, they are the backbone of PaxeraHealth. We provide an environment that attracts, motivates, and retains the best people, enabling us to be highly productive and consistently achieve excellent results.

Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future.

If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume with salary requirements now! Don’t miss out on this great opportunity.

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Quick Apply

Refine Your Search

customer engineer jobs in remote

Customer Care L3 - Australia

Graduate Software Engineer

Technical Support Engineer

Front End Developer

Systems Integration Engineer

Contracts Administrator

Frontend Software Engineer

AI Implementation Engineer (Customer facing role)

Technical Business Analyst

Production Engineer

Full Stack Engineer

Senior Project Engineer

Concierge Security Engineer 3

Senior Software Engineer (Typescript / FrontEnd) - AI/ML

Technical Support Engineer

Account Executive

Senior Solutions Engineer - Australia

AI Factory Customer Engineer

Senior Network Automation Engineer

Sales Solutions Engineer - ANZ

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