In-Demand Engineer Jobs in Regional Australia

Support Engineer
SAAS Integrator —Remote
- $80,000 - $100,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- POS
Quick Apply
2h
Mechanical Engineer
ReliaBlee —Kalgoorlie WA
- $90,000 - $98,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Associate Engineer Business Intelligence
Unisys —Canberra ACT
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Test Engineer – Electromechanical Systems (Camperdown, NSW)
PlasmaLeap Technologies —New South Wales
- From $6,667 a month
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Site Engineer
Glascott —South Coast NSW
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick Apply
Level 2 Engineer (ICT Support Officer) Geraldton
Integrated ICT —Geraldton WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Manufacturing Engineer
Joy Global Australia Pty —Parkhurst QLD
- Engineering
- Manufacturing
- Parental leave
- Employee assistance program
Quick Apply
Project Support (Mechanical Engineering Graduates Welcome to Apply) - Sydney
Katz Recruitment —Eastern Creek NSW
- $85,000 - $95,000 a year
- Overtime
- Organisational skills
- Computer skills
- Communication skills
Quick Apply
Graduate Engineer - Urban Infrastructure
SMEC —Geelong VIC
- Full-time
- Civil Engineering
- Leadership
- Communication skills
- Parental leave
Graduate Engineer
BMD Group —Townsville QLD
- Full-time
- Bachelor's degree
- Organisational skills
- Construction
Site Engineer
CPB Contractors —Queensland
- Full-time
- Construction
- Civil Engineering
7d
Project Engineer
GenusPlus Group —Perth WA
- From $10,500 a month
- Full-time
- Construction
- Budgeting
- In-person
- Travel reimbursement
- Employee stock purchase plan
Quick Apply
Graduate Production Engineer
KG Talent —Toronto NSW
- Full-time
- Engineering
- Supervising experience
- Manufacturing
Quick Apply
Mechanical Engineer
Mackay Sugar Limited —Racecourse QLD
- Full-time
- AutoCAD
- Microsoft Office
- Associate degree
- Annual leave
Quick Apply
Process Engineer
Orica —Mayfield NSW
- Full-time
- Engineering
- Manufacturing
Graduate Quality Engineer
Maas Plant Hire —Albion Park NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Civil Engineering
- Gym membership
- Opportunities for advancement
Quick Apply
Site Engineer – Urban Development
IBG —Gold Coast QLD
- Full-time
- Construction
- Civil Engineering
Quick Apply
Assistant Engineer - Lismore
NSW Health —Lismore NSW
- $100,532.97 a year
- Full-time
- Gym membership
8d
Assistant Project Manager - Early Career Opportunity
Tetra tech Ltd. —Carrington NSW
- Hybrid work
- Recruiting
- Construction
- Internship
- Parental leave
- Employee assistance program
Quick Apply
IV&V Engineer
Empirical Solutions —Canberra ACT
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Parental leave
Quick Apply

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Explore jobs in more locations

engineer jobs near regional australia

Support Engineer

SAAS Integrator
Remote

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
2 hours ago

Qualifications

Jira
NetSuite
Shopify
Technical support
SQL
Analysis skills
Zendesk
POS
APIs
Scalability
Agile
AI
Communication skills

Full Job Description

SAAS Integrator

Registered Office: Level 3 / 97 Boundary Street, West End, QLD, 4101 | www.saasintegrator.com | T: 1300 182 979 | E: [email protected]

Job Description: Support Engineer

Location: Remote within Australia (Sunshine Coast, QLD an advantage) | Hours: Australian business hours | Team: Support

About SAAS Integrator

SAAS Integrator is a leading no-code iPaaS platform connecting eCommerce, ERP, POS, CRM, and marketing systems across more than 50 platforms. We do not see ourselves as just another integration tool. We look at every connection through a revenue lens: how it helps our clients generate more leads, drive more sales, and deliver better customer experiences.

What We Value

Platform-agnostic by design. We architect the solution that drives the best business outcome for the client, not the one we are locked into selling - which resonates with retailers who have been burned by vendor lock-in.
Outcomes over features. We judge every integration by the commercial result it delivers, not the technical box it ticks.
AI-first. We expect everyone to keep finding new ways to apply AI in their work.
Continuous improvement. We are never satisfied leaving a process the way we found it if it can be made better.

Position Summary

As our Support Engineer, you sit at the intersection of technical support, client onboarding, and continuous process improvement. You keep our clients' integrations running smoothly, guide new clients through a seamless onboarding, and turn the patterns you see in day-to-day support into lasting improvements to our service, processes, and documentation.

This is a hands-on, dynamic role. You will resolve issues directly, and you will be the voice of the customer to our development team - surfacing recurring issues and recommending the fixes and enhancements that will have the greatest impact on client outcomes. You will work Australian business hours and partner closely with our development, QA, and sales teams.

AI is already embedded in how we work and how we build for our clients. We are looking for someone who embraces that with genuine passion - constantly learning how AI can help the business grow, leveraging it in their own day-to-day, and using it to drive smarter, faster process improvements. If you see AI as an opportunity to do better work, you will fit right in.

Key Responsibilities

Support & Troubleshooting

Serve as the first point of contact for technical support across our client base, diagnosing and resolving integration, data sync, and configuration issues.
Triage and manage support tickets through to timely, robust resolution, escalating to development where needed with clear reproduction steps.
Investigate data flow issues across connected platforms - eCommerce, POS, ERP, accounting, and inventory systems - and identify the root cause, not just the symptom.

Onboarding & Implementation

Guide new clients through onboarding and implementation, delivering a smooth, well-documented experience from kickoff to go-live.
Build, refine, and maintain onboarding processes, handover documentation, and welcome materials.
Coordinate with clients and internal teams to configure integrations to each client's specific business needs.

Process Improvement & Documentation

Analyse trends in support requests to identify systemic issues and propose long-term fixes that reduce recurring tickets.
Create self-service resources - guides, FAQs, and knowledge-base articles - that help clients help themselves and reduce reliance on direct support.
Continuously improve internal processes, tooling, and documentation so the team scales without scaling headcount.

Cross-Team Collaboration & Feedback

Surface recurring issues and recommend which customer-driven fixes and enhancements the development team should prioritise, based on client impact.
Translate customer needs into clear, actionable requirements and reproduction steps for the development and QA teams.
Work to our agile/scrum cadence, acting as the bridge between customer needs and technical feasibility.
Support a smooth handover from sales to onboarding, helping set realistic expectations for new clients.

Required Skills & Qualifications

Based in Australia and able to work Australian business hours.
Strong problem-solving and root-cause analysis skills, with a genuine drive to understand the “why” behind an issue - particularly where data flows between connected systems - rather than just patching the symptom.
A real passion for process improvement.
Ability to learn and adopt new AI tools quickly, with a genuine interest in applying them to grow the business and improve how we work.
Experience in a technical support, customer success, implementation, or integrations role within a SaaS or software environment.
Technically inclined, with the ability to read and understand API documentation and quickly get up to speed on new APIs.
Basic SQL or light scripting, and comfort with API testing tools such as Postman, is an advantage.
Proven ability to build and document scalable onboarding and support processes.
Comfortable recommending priorities and working to an agile/scrum cadence alongside development and QA.
Experience with ticketing and issue-tracking tools such as Zendesk and Jira is a plus.
Excellent communication and interpersonal skills, equally effective with clients and internal teams.
Familiarity with platforms such as Shopify, Retail Express, Lightspeed, Square, Acumatica, NetSuite, or MYOB is a strong plus.
Background in the retail sector is a plus.

Personal Traits

Proactive and solutions-oriented.
Customer-centric in how you approach product and service delivery.
Curious and always learning.
Collaborative and comfortable working cross-functionally across teams.

Employment & How to Apply

Employment type: Full-time.
Location: Remote within Australia. Being based on or near the Sunshine Coast, QLD is an advantage, as one of our key offices is located there.
Salary: AUD $80,000 - $90,000 plus superannuation, depending on experience.

Pay: $80,000.00 – $100,000.00 per year

Work Location: Remote

Quick Apply

Refine Your Search

engineer jobs in regional australia

Support Engineer

Mechanical Engineer

Associate Engineer Business Intelligence

Test Engineer – Electromechanical Systems (Camperdown, NSW)

Site Engineer

Level 2 Engineer (ICT Support Officer) Geraldton

Manufacturing Engineer

Project Support (Mechanical Engineering Graduates Welcome to Apply) - Sydney

Graduate Engineer - Urban Infrastructure

Graduate Engineer

Site Engineer

Project Engineer

Graduate Production Engineer

Mechanical Engineer

Process Engineer

Graduate Quality Engineer

Site Engineer – Urban Development

Assistant Engineer - Lismore

Assistant Project Manager - Early Career Opportunity

IV&V Engineer

I want to receive the latest job alert for engineer in regional australia

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