- Build & empower a high-performing team delivering respectful tenant engagement.
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Use your skills to lead and optimise a tenant-focused rent accounts function.
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Increase take home pay with salary packaging + savings on health insurance, gym, pharmacy, vehicles.
At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home.
Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity.
Our work is complex and the challenges we face are significant, but the rewards are unparalleled. Every day, you’ll help us find innovative solutions that make a lasting impact. You’ll help people find not just a house, but a place they can truly call home.
Join us at Believe Housing Australia and help create brighter futures, together.
As Manager, Rent Accounts, you will guide a team responsible for accurate, compliant and tenant-focused rent account services.
This is a meaningful opportunity to shape a high-quality rent accounts function that supports financial sustainability while keeping people and housing outcomes at the centre.
You will oversee the systems, processes and people that keep rent reviews, account maintenance, arrears tracking and financial reconciliations running smoothly.
You’ll also be leading a team that plays an important role in maintaining trust. Whether overseeing rent reviews, resolving discrepancies, supporting audits or responding to escalated enquiries, you will help ensure tenants receive clear information and respectful support.
You’ll be trusted to make a valuable impact by:
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Managing rent account administration, including charges, adjustments, rebates, subsidies and tenant statements.
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Leading scheduled rent reviews, income verification and rent assistance eligibility checks.
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Overseeing arrears monitoring, payment plan support and tenant-centred account resolution.
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Preparing reports on rent revenue, arrears, tenant account activity, trends and compliance performance.
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Building a respectful, capable and values-aligned team through coaching, supervision and workforce support.
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Improving systems, workflows and digital tools that support rent processing, arrears tracking and reporting.
To thrive in this role, you will have:
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Qualifications in accounting, finance, business administration or a related field.
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Experience in rent administration, accounts receivable, financial processing or a similar finance-related function.
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Strong understanding of rent models, income assessments, arrears management and community housing frameworks.
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Demonstrated leadership capability, including team supervision, coaching, performance support and wellbeing awareness.
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High-level accuracy, analytical skills and confidence working with data, reports and financial systems.
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Ability to communicate complex financial information clearly, respectfully and with sensitivity.
We would also love you to have:
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Experience in community housing, social services or another regulated environment.
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Knowledge of the Residential Tenancies Act and NRSCH compliance requirements.
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Experience developing workflows, dashboards, KPIs or process improvements using digital tools.
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at Believe Housing Australia:
- So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
- So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
- So much compassion, and a place to belong: At Believe Housing Australia, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
- Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
- Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
- Grow your skills and career with learning programs, professional development pathways, and education assistance
- Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
- Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Join Believe Housing Australia, and help us change lives and communities.
To apply, simply click the “Apply”* button and submit your application by 9.00am on Monday 15th June 2026 (direct applications only, no agencies please).
- Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Recruitment Business Partner, Claire Doran, at [email protected]. Please note we do not accept applications via email.
At Believe Housing Australia, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.
We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
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