Job Description:
Basis Expert Consulting Services Pty Ltd is looking for a full-time SAP Competency Manager to join our BCS family and lead strategic SAP AMS engagements for enterprise customers across Australia.
You will work onsite, representing the BCS brand while driving customer engagement, governance execution, transformation initiatives, and end-to-end SAP managed services delivery across technical, functional, data, and cloud workstreams.
- Job Title: SAP Competency Manager
- Employment Type: Full-Time, Permanent
- Salary Range: Base Salary 90,000 – 120,000 per year, plus superannuation
- Location: Melbourne, Australia
- Number of Positions Available: 1
Key Skills:
SAP AMS Delivery | SAP Service Management | SAP Governance | Stakeholder Management | SAP Basis | SAP Security/GRC | SAP Functional Support | SAP Data Platforms | SAP SAC | SAP CPI | AWS Cloud Infrastructure | Offshore Team Leadership
Roles and Responsibilities:
- SAP AMS Engagement Leadership: Own and manage enterprise SAP AMS engagements, ensuring successful delivery, customer satisfaction, and operational excellence.
- Customer & Stakeholder Management: Lead executive stakeholder relationships, customer governance forums, service reviews, and strategic operational discussions.
- Service Delivery Governance: Drive onsite governance, SLA performance, service quality, operational reporting, and continuous improvement initiatives across SAP delivery streams.
- Offshore Team Leadership: Manage, mentor, and coordinate offshore SAP delivery teams across technical, functional, security, data, and cloud domains.
- Operational Stability & Escalation Management: Ensure operational stability by proactively managing incidents, escalations, risks, and service delivery challenges.
- Strategic Transformation Support: Provide strategic advisory and operational guidance across SAP transformation, automation, optimization, and modernization initiatives.
- Cross-Functional SAP Oversight: Oversee SAP Technical, Functional, Security/GRC, Data & Reporting, Integration, and Cloud Infrastructure support operations.
- Commercial & Governance Management: Support commercial governance, operational planning, resource coordination, and delivery alignment with customer expectations.
- Continuous Improvement Initiatives: Drive process improvements, automation opportunities, governance enhancements, and operational efficiency programs.
- Technology & Delivery Coordination: Coordinate delivery across SAP ECC, SAP BW/HANA, SAP BODS, SAP SAC, SAP CPI, AWS, and enterprise reporting platforms.
Skills Required/Preferred:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 10–18 years of experience in SAP AMS, SAP Service Delivery, or SAP Managed Services leadership roles.
- Strong SAP technical and functional background with enterprise delivery experience.
- Proven experience managing large-scale SAP AMS engagements and customer relationships.
- Hands-on understanding of SAP Basis, SAP Security/GRC, SAP Functional modules, SAP Data platforms, and Cloud Infrastructure environments.
- Experience managing global and offshore delivery teams within SLA-driven managed services models.
- Strong governance, stakeholder management, and commercial management capabilities.
- Experience leading operational transformation and service improvement initiatives.
- Exposure to SAP ECC, SAP BW/HANA, SAP BODS, SAP SAC, SAP CPI, and AWS cloud environments.
- Strong communication, leadership, and decision-making skills.
- Ability to operate across both strategic and operational delivery layers.
- ITIL, SAP, or Service Management certifications are an added advantage.
What We Offer:
We’ll provide the tools, training, and freedom to help you succeed in alignment with your goals.
Focused career development through coaching, diverse experiences, and formal learning to help you build the mindset and skills to thrive in the future.
We value every employee’s unique perspective and work hard to ensure everyone feels appreciated and included.
Why BCS:
BCS is a CloudTech organization with a global presence and offices across India, Europe, the US, and Australia.
Founded by a group of ambitious SAP Basis Consultants with decades of combined experience, BCS was established with a vision to provide intelligible and pre-eminent BASIS support and CLOUD Automation tailored to each business’s unique needs.
Our Core Values at BCS:
PASSION – We love what we do.
DETERMINATION – We always find a way to “figure it out.”
UNITY – We have each other’s back and challenge one another to strive for better.
AGILITY – We anticipate the unexpected, embrace, and adapt to change.
You’ll be working with a company that:
Is built on a dynamic and experienced team driven by a shared purpose.
Believes in hard work, teamwork, and empathy – skills are secondary; attitude comes first.
Blends work and fun seamlessly to achieve success both professionally and personally.
We’re a company that values diversity and inclusion and strives to create an environment where people can thrive, innovate, and be their best selves.
What You Need to Do Now:
Please apply to this role through the ‘Apply’ link.
Our recruiters will review your application, and if you’re a good fit for the role, they’ll contact you directly.
The preferred candidate will be subject to background screening by BCS or an external third-party provider.
If this job isn’t quite right for you but you’re exploring new opportunities, please contact us for a confidential discussion about your career.
Pay: $90,000.00 – $120,000.00 per year
Work Location: In person
