Join Our Team at MyHealth Redfern!
About Myhealth
At Myhealth, we are committed to transforming the healthcare experience through innovative solutions and compassionate care. With over 100 practices across New South Wales, Queensland, and Victoria, our mission is to empower individuals to take charge of their health with personalised services and cutting-edge facilities.
About the Role
We are excited to announce a unique opportunity for a motivated Medical Receptionist to join our friendly team at MyHealth Redfern. We are looking for someone dedicated to providing exceptional support to our clinicians, administrators and patients. This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a positive patient experience.
What You’ll Be Doing
- Greeting and welcoming patients in a warm and professional manner
- Scheduling and managing patient appointments efficiently
- Handling patient inquiries both in person and over the phone with empathy and professionalism
- Checking in patients, confirming appointments, and assisting with paperwork
- Processing Medicare, DVA, private, and bulk billing payments
- Managing referrals, recalls, and patient follow-ups with urgency
- Collaborating with the clinical team to ensure a seamless patient journey
- Maintaining accurate patient records and documentation
- Assisting with various administrative tasks to support the smooth operation of the practice
What We Offer
At MyHealth, we are dedicated to fostering a supportive and rewarding work environment. As a Medical Receptionist, you will enjoy:
- Ongoing training and development opportunities
- A collaborative and inclusive team culture
- Opportunities for career growth within the organisation
- Corporate benefits, including discounted health insurance and corporate gym memberships
What We’re Looking For
Essential:
- Full Australian working rights
- A genuine interest in healthcare and a commitment to high-quality patient care
- Strong communication and interpersonal skills
- Keen attention to detail and the ability to work effectively under pressure
Preferred:
- Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare sector
- Familiarity with medical practice management software and relevant computer applications
- Knowledge of Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billing preferred
- Juniors and entry-level applicants are welcome
Ready to Make an Impact?
If you are passionate about healthcare and excited to join a dynamic medical practice, we encourage you to apply now!
Join us in making a meaningful difference in the lives of our patients - apply today!
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Work Authorisation:
Work Location: In person
