In-Demand Technology support manager Jobs in Queensland

Program Manager, Cybersecurity-APAC
Kobalt Security Inc. —Queensland
- $95,000 - $120,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- PMP
Quick Apply
13d
Desktop & Network Support Engineer
Rextechnologies pty. limited. —Mackay QLD
- From $29.99 an hour
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
11d
IT Manager
Gameloft Brisbane —Brisbane QLD
- Full-time
- Azure
- Organisational skills
- Leadership
- Health insurance
- Parental leave
Quick Apply
Manager, IT Operations
Crystalbrook Collection —Cairns QLD
- On call
- Hospitality
- Azure
- Management
10d
Regional Support Coordinator
MyIntegra —Brisbane QLD
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Operations Manager
TradePro Group —Morningside QLD
- $160,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Information and Communication Technology (ICT) Manager
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- CRM software
- Management
- POS
Quick Apply
13d
Project Coordinator & Document Controller
Johnson Controls —Windsor QLD
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Site Manager -QLD
Vestas —Walkamin QLD
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Employee assistance program
Training Superintendent
Anglo American —Moranbah QLD
- Full-time
- Management
- Leadership
- Negotiation
- Relocation assistance
- Gym membership
Quick Apply
11d
Principal Technology Officer
Queensland Government —Darling Downs QLD
- Temporary
- Management
- Administrative experience
- Communication skills
10d
Technology Officer
Queensland Government —New Townsville City QLD
- Management
- Communication skills
Manager, Customer Service
Queensland Government —New Townsville City QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
14d
Project Planner
Thiess —Cloncurry QLD
- Contract
- Microsoft Office
- Computer skills
- Communication skills
- Health insurance
- Opportunities for advancement
Learning & Development Manager
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Hospitality
- No degree
- Organisational skills
- Work from home
- Parental leave
Senior Project Manager
NCS Australia —Brisbane QLD
- Contract
- Management
- PMP
- Organisational skills
- Parental leave
Quick Apply
6d
ICT Support Officer
Woods Grain Pty.Ltd. —Goondiwindi QLD
- $80,000 - $82,000 a year
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
Quick Apply
11d
Learning Manager
G8 Education —Brisbane QLD
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
ICT Service Manager
Goodstart Early Learning —Murarrie QLD
- Full-time
- Management
- Analysis skills
- No degree
- Gym membership
Administration Officer Assets
Queensland Government —Queensland
- Communication skills
14d

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Program Manager, Cybersecurity-APAC

Kobalt Security Inc.
Queensland

Quick Apply

Job Details

Full-time
$95,000 - $120,000 a year
13 days ago

Qualifications

Computer science
Computer Science
PMP
Analysis skills
Risk management
B2B
PMI Certification
AI
Business
Leadership
Communication skills
Information Technology

Full Job Description

About Us: At Kobalt.io, our mission is to solve cybersecurity for SMBs at scale. We believe small businesses are the engine behind innovation and growth. Understanding the challenges that our customers have enabled us to design and refine scalable cybersecurity services that support a secure path to growth. This is reflected in everything we do from the programs we build, to the partnerships we have developed with companies such as Vanta, Prescient, and Sumo Logic.

Role Overview: We are looking for a dedicated and collaborative Program Manager to join our team of cybersecurity professionals as we enter our next phase of expansion. In this role, you will serve as the crucial link between our clients and Kobalt.io. Your work will be dynamic, involving close collaboration with clients and internal stakeholders to ensure program delivery is timely, budget-conscious, and focused on facilitating long-term client success. Candidates located in Australia and New Zealand can be fully remote for this role, but must be willing to work in the AEST time zone and be available during business hours.

Responsibilities:

Program Leadership & Mission: Lead and manage a diverse portfolio of information security programs, ensuring all clients have clear, regularly reviewed plans.
Customer Onboarding: Own the full onboarding lifecycle, ensuring clients start their journey with a completed risk register and a strategic 1-year roadmap.
Service Excellence & NPS: Maintain a client NPS score of 8.67 or above by delivering exceptional service and partnering with customer success managers.
Client Communication: Act as the primary point of contact, providing transparent, insightful reports on progress and milestones to foster trust.
Documentation & Knowledge Transfer: Ensure all program processes, decisions, and changes are clearly documented for consistency.
Process Ownership & Improvement: Own and enhance delivery team processes to continuously increase service value and quality.
Financial & Resource Management: Manage program budgets and resource allocation to optimize efficiency and profitability.
Cross-Functional Leadership: Lead subject matter experts (SMEs) to drive successful outcomes, providing supportive and constructive feedback as a team player.
Risk & Issue Mitigation: Proactively identify and manage roadblocks to keep all programs aligned with their defined objectives.
Business Development: Identify upselling opportunities based on evolving client needs and collaborate with internal teams to drive growth.

Qualifications:

Post-secondary degree in business, computer science, information technology, or equivalent professional experience.
5 years of experience in B2B client-facing roles, managing technology or business change projects and/or programs.
Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams, technical experts, and stakeholders.
Ability to engage with customer executives and demonstrate strategic understanding of business needs.
Experience managing multiple projects with multiple stakeholders and competing priorities.
Proficiency in project management tools and software (e.g., monday.com) and familiarity with compliance tools (e.g., Vanta).
Strong analytical and problem-solving abilities.
Must be detail-oriented, highly organized, proactive, and able to move fast while remaining calm under pressure.

Nice to have:

Program and/or project management-related certification such as CAPM, PMP, or PgMP.
Hands-on experience with Compliance and Trust products
Previous experience working in information security or information technology industry.
Strong understanding of information security principles, risk management frameworks, and industry standards.

Benefits:

Competitive salary and equity options
Professional development opportunities
Fun and inclusive company culture

How We Use AI in Our Hiring Process: At Kobalt.io, we value transparency and want you to know exactly how we evaluate candidates.

AI Notetaking: We use an AI-powered meeting assistant in all interviews. This tool records, transcribes, and generates summaries of our conversation. This allows our interviewers to be fully present and engaged with you, rather than being distracted by taking manual notes.
Information Sharing: These summaries help us accurately share your qualifications and highlights with hiring managers and key stakeholders who may not be on the call.
Human-Led Decisions: While our AI tools may provide data points or candidate rankings, humans remain at the helm of our decision-making. We may use these insights as just one piece of information in our evaluation. Your potential is assessed by real people, and the final decision on who moves forward is always made by the hiring team.

Quick Apply

Refine Your Search

technology support manager jobs in queensland

Program Manager, Cybersecurity-APAC

Desktop & Network Support Engineer

IT Manager

Manager, IT Operations

Regional Support Coordinator

Operations Manager

Information and Communication Technology (ICT) Manager

Project Coordinator & Document Controller

Site Manager -QLD

Training Superintendent

Principal Technology Officer

Technology Officer

Manager, Customer Service

Project Planner

Learning & Development Manager

Senior Project Manager

ICT Support Officer

Learning Manager

ICT Service Manager

Administration Officer Assets

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