In-Demand team leader home assessing Jobs in queensland

Home Assessing Team Leader
Auto & General Holdings —Toowong QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
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Team Leader Home Assessing
Auto & General Holdings —North Lakes QLD
- Team management
- Organisational skills
- Negotiation
- Parental leave
- Employee discount
Quick Apply
Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Team Leader Motor Claims Technical Assurance
Auto & General Holdings —North Lakes QLD
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Team Leader Desktop Home Assessing
Auto & General Holdings —North Lakes QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Team Leader Claims Process
Auto & General Holdings —North Lakes QLD
- Financial services
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
5d
Change Delivery Manager
Auto & General Holdings —North Lakes QLD
- Agile
- In-person
- Leadership
- Parental leave
- Employee discount
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Assistant Store Manager (Pacific Fair)
Princess Polly —Broadbeach QLD
- Full-time
- Merchandising
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4d
Head of Moderate Home Claims
Auto & General Holdings —North Lakes QLD
- No degree
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
5d
Home Assessor SA
Auto & General Holdings —Toowong QLD
- Organisational skills
- Construction
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Fraud Investigator
Auto & General Holdings —Kawana Waters QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
5d
Senior Motor Claims Consultant
Auto & General Holdings —North Lakes QLD
- Customer service
- In-person
- Negotiation
- Parental leave
- Gym membership
Quick Apply
6d
Major Event Response & Quality Assurance Manager
Auto & General Holdings —North Lakes QLD
- Management
- Bachelor's degree
- Financial services
- Parental leave
- Employee discount
Quick Apply
Store Manager (Pacific Fair)
Princess Polly —Broadbeach QLD
- Full-time
- Merchandising
Quick Apply
4d
Parts Coordinator
Auto & General Holdings —Mango Hill QLD
- Azure
- Microsoft Office
- AWS
- Parental leave
- Gym membership
Quick Apply
National Repair Relationship Manager
Auto & General Holdings —North Lakes QLD
- Parental leave
- Gym membership
Quick Apply
Motor Technical Assessor Quality Standards&Events
Auto & General Holdings —Mango Hill QLD
- Customer service
- Communication skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Motor Assessor QLD
Auto & General Holdings —Enoggera QLD
- Parental leave
- Gym membership
Quick Apply
Service Technician
Nick Scali —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Time management
Quick Apply
Delivery Lead
Auto & General Holdings —North Lakes QLD
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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Home Assessing Team Leader

Auto & General Holdings -
Toowong QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Team management
Organisational skills
Communication skills
Negotiation
Construction estimating
Time management

Full Job Description

The Role

The Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Home Assessing Team, who are responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.

Working at the helm of a Victorian-based team, the Home Assessing Team Leader is responsible for providing ongoing training and coaching to the team, and ensuring that the Home Assessors are consistent and effective in their approach to a variety of assessments, validation of Scopes of Work, and end-to-end management of a select claims portfolio.

Position Accountabilities

Coaching and Continuous Improvement

Continuous coaching of team members in the areas of:
- Project Coordination and Management
- Usage of virtual and on-road assessing software
- Onsite and virtual assessment techniques
- Provide constructive feedback for continuous improvement & increased capability;
- Operate within and seek to continuously improve the Home Claims Operating Model.

People Leadership

Lead, monitor and inspire the team to execute a high standard of service and process adherence;
Manage team members in accordance with company policies and employment laws, and ensure relevant HR procedures are applied (including Safety, Wellness and Health, Workplace Behaviour and Performance Improvement frameworks);
Demonstrate and advocate a commitment to the company values;
Provide guidance and support to team members, with the goal of enhancing skills, overcoming challenges and achieving career goals;
Regularly evaluate performance, setting clear expectations, and working collaboratively with team members to identify and set achievable targets in line with A&G goal and objective setting framework.
Handle escalated claims, complaints and other matters of complexity.

Cost Control

Implement cost control strategies to deliver cost outcomes to plan;
Refinement of existing cost control strategies in line with business objectives;
Identify areas of improvement throughout the Home Claims Value Chain.

Relationship Management

Build and maintain relationships with a variety of internal and external stakeholders;
Provide constructive feedback to internal and external stakeholders;

Performance and progress reporting

Contribute to the development and implementation of strategic and operational activities that will continually improve Claims performance;
Provide detailed input into on-going process and system development;
Provide input into staffing requirements and recruitment.
Track, monitor and report on Key Performance Indicators (KPIs), ensuring productivity and quality metrics are in line with internal expectations

What experience you’ll bring

Minimum 2 years’ experience in Home Assessing, or Building Industry;
Experience managing a team of professionals and operating effectively as part of a team with accountability for business results;
Proven ability to lead, performance manage, coach and mentor a team;
Strong change-agility;
Previous estimating and assessing experience preferred essential;
Exceptional time management and organisational skills;
Strong verbal communication skills, effective with both customers & industry professionals when negotiating best business outcomes
Demonstrated experience in building effective business relationships with multiple internal and external stakeholders;
Insurance experience is preferred, but not essential.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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Refine Your Search

team leader home assessing jobs in queensland

Home Assessing Team Leader

Team Leader Home Assessing

Assessing Support Officer

Team Leader Motor Claims Technical Assurance

Team Leader Desktop Home Assessing

Team Leader Claims Process

Change Delivery Manager

Assistant Store Manager (Pacific Fair)

Head of Moderate Home Claims

Home Assessor SA

Fraud Investigator

Senior Motor Claims Consultant

Major Event Response & Quality Assurance Manager

Store Manager (Pacific Fair)

Parts Coordinator

National Repair Relationship Manager

Motor Technical Assessor Quality Standards&Events

Motor Assessor QLD

Service Technician

Delivery Lead

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