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Location: West End
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SCHADS - Schedule B Level 5: $ 100,776 - $105,340
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Full Time Max Term role until 30/06/2029
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Salary packaging up to $18,550, reduce tax and increase take-home pay
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Claim Living Expenses - Use your pre-tax income to pay for groceries, bills & more
WHO WE ARE
Footprints is a leading not for profit organisation supporting older Australians and people experiencing mental health challenges. Since 1991, we have grown into a multi-site provider known for person-led, innovative and integrated services that enhance wellbeing, independence and social connection. Through strong partnerships across health, housing and community sectors, we deliver meaningful, lasting impact. As a Best Workplace Award winner, we are guided by strong leadership, collaboration and a shared commitment to strengthening communities.
POSITION DETAILS
This role supports adults with severe mental illness who are at risk of homelessness to achieve recovery and housing stability outcomes, in line with Footprints service model and in collaboration with Metro North and Metro South Hospital and Health Services. The Recovery and Wellness Program provides tailored psychosocial support to promote wellbeing, independence and long term stability.
RESPONSIBILITIES
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Develop comprehensive person centred strengths based needs assessments and tailored recovery action plans including crisis management strategies to optimise client wellbeing.
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Provide specialised non clinical care coordination and direct outreach support to individuals with complex needs to build capacity for self management and self determination.
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Identify and assess risk utilising established Queensland Health and Footprints matrices to ensure the highest standards of safe practice.
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Deliver supportive counselling and harm minimisation coaching for substance use, emotional regulation, problem solving, and conflict management.
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Offer expert mentoring and supervisory opinions to caseworkers to ensure best practice standards and foster a culture of hope and optimism.
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Collaborate with Queensland Health Clinical teams, Hospital and Health Services, housing networks, and primary care providers while facilitating access to NDIS and My Aged Care.
KEY SELECTION CRITERIA
Essential
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Relevant tertiary qualifications in social science, allied health, community services, or a similar discipline, alongside extensive experience in complex mental health environments.
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Proven ability to deliver recovery oriented service models and oversee recovery focused approaches for individuals living in marginalised accommodation settings.
Demonstrated capability to show initiative, think critically, make informed ethical decisions, and develop risk mitigation strategies to ensure safe practice.
Well developed written and verbal communication skills with a proven capacity to build strong relationships with key internal and external stakeholders.
Strong understanding of NDIS and My Aged Care application processes combined with proficiency in managing client databases and producing reports.
Possession of a current class C drivers licence, access to a comprehensively insured personal vehicle, and a valid National NDIS Worker Screening Check/ Yellow Card or willing to obtain one.
Desirable
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Current First Aid Certificate
Candidates with lived experience of mental health are encouraged to - .
BENEFITS
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Salary packaging up to $18,550, reduce tax and increase take home pay.
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Novated Leasing: Use your pretax income to buy a new or used car and save on the purchase price and running costs.
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Career Development: We support career goals via ongoing training, professional development opportunities, regular check ins and workshops.
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Access confidential support with our Employee Assistance Program when needed.
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Awarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture
CLOSING DATE
Applications Close 9th of June 2026
Please note that only short-listed candidates will be contacted. If you have not heard from us by two weeks from the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.
To learn more about Footprints, please visit our website: https://footprintscommunity.org.au/work-with-us
CONTACT
For more information, please contact:
Coco Su - Team Leader Recovery Wellness Program on
[email protected] or 0466 941 198
EQUAL OPPORTUNITIES
Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present and thank them for their wisdom and guidance.
