Champion the product vision by providing direction and support to the Agile development team and work closely with stakeholders from across the business to ensure the stability, compliance and success of proposed product solutions.
Work with Subject Matter Experts (SMEs) to design, implement and report on the creation of new solutions and improvements to the existing platforms. Ensure optimal and timely delivery of prioritised initiatives/changes in conjunction with Technology and Business Stakeholders.
Position Accountabilities
The key position requirements are:
Work within an agile environment; attend daily stand-ups, iteration/sprint testing, sprint planning and retrospectives.
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Identify areas for improvement or optimisation, solve product-related problems, make decisions to stay on track towards business deliverables commitments;
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies;
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Work closely with other Product Owners to ensure the shared customer experience vision is maintained, channel performance and satisfaction is continually monitored, and that customer experience is kept at the forefront of all decisions;
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Collaborate effectively with Digital teams to ensure a high level of communication, consultation and testing on any effecting changes;
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Represent business stakeholders in maintaining system functionality and business logic;
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Ensure customer, business or compliance affecting bugs are addressed and escalated as appropriate;
Assist in management of work for the development team:
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Work with Business Analysts, SMEs and the development and testing teams to create clear, actionable user stories and acceptance criteria;
- Own, refine, and prioritise the product backlog;
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Ensure the development team understand the product backlog and business value to successfully deliver each sprint / initiative / change;
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Ensure the Business Area Representative sponsoring the changes delivered through the Agile Team has provided the appropriate business, legal, compliance and underwriting signoff;
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Inspire and motivate development teams to deliver innovative and effective solutions with an appropriate sense of urgency, whilst ensuring they are informed on the impact of their work on the business;
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Work with the Development Manager to manage workloads and escalate potential issues to the Manager Home Delivery;
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Collaborate with Technology and Business to ensure a high level of communication and understanding, and to ensure questions or concerns are addressed in a timely manner; o Manage risks, issues and dependencies between backlog items and multiple stakeholders;
- Work with the testing team to ensure appropriate testing is performed on all releases;
Manage and collaborate with cross-functional teams, business partners and stakeholders for a product(s).
- Receive, evaluate, and schedule work for your Agile team;
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Attend and participate in monthly stakeholder engagement sessions;
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Provide prioritisation and resourcing suggestions when required;
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Work closely with the business and technical stakeholders to ensure product requirements are delivered in line with business expectations;
Take all reasonable directions from leaders to comply with the organisation’s workplace health & safety (WHS) protocols. WHS is everyone’s responsibility
What experience you’ll bring (Qualifications and Experience)
Essential:
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Minimum 2 years of experience working in Agile Methodologies
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Minimum 2 years of Business Analysis experience or equivalent qualification
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Demonstrated project, time and prioritisation management skills essential
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Experience leading teams in either a business or project context
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Experience in stakeholder engagement & management
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Knowledge or experience in General Insurance or Financial Services highly regarded
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Relevant tertiary qualifications or certifications
Location: Toowong
Close to a variety of public transport and easy parking options, the Toowong office has excellent end-of-trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
Our Perks
The benefits of working at A&G:
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Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
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Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
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Personalised rewards and peer-to-peer recognition
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Exclusive discounts and savings across more than 600 top retailers
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A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
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Work flexibility - with options to work from home two days per week.
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Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us - we’ve got learning and professional development opportunities to suit everyone.
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Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
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Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
