Join our team at BIG4 Carnarvon Gorge Holiday Park as an All Rounder Couple/Team. Successful applicants will play a vital role in working across all aspects of the day-to-day operations including Reception, Groundskeeping & Maintenance, Housekeeping, and assisting within our busy café, restaurant, and bar areas as required. You will be required to work in a team environment with the common goal of offering our guests an unforgettable experience at this iconic location.
Onsite accommodation is available and included.
Main Duties/Responsibilities
- Provide exceptional customer service, anticipate guest needs, and offer support and assistance where necessary.
- Answering telephones and emails for guest bookings and enquiries.
- Assist with food and beverage service within the café, restaurant, and bar areas.
- Support kitchen and front-of-house operations as required, including clearing tables, food running, basic drink service, and maintaining cleanliness of service areas.
- Accommodation and infrastructure repairs and maintenance.
- General gardening and grounds maintenance to uphold the quality of lawns, gardens, and trees.
- Small works/projects assistance as required.
- Enforce park rules to ensure the safety and comfort of all guests.
- Maintain the appearance of accommodation, amenities, and park buildings to ensure a high standard of cleanliness and presentation.
- Assist fellow team members in completing tasks efficiently and effectively.
- Safely operate vehicles and equipment while adhering to all safety protocols.
- Utilise chemicals according to Material Safety Data Sheets (MSDS) guidelines and maintain chemical knowledge.
- Ensure the overall presentation of the Holiday Park exceeds guest expectations.
- Ensure cleanliness of amenities blocks, laundries, and camp kitchens to provide a hygienic environment for guests.
- Work flexible shifts, including weekends, evenings, and school holidays, to meet the needs of the park.
- Direct support to Park Managers as required.
Qualifications and Skills
- Prior experience in Reception, Groundskeeping, Housekeeping or Food and Beverage is preferred but not essential. We can provide on the job training for the right candidates.
- Previous experience with Newbook property management system or similar ideal.
- Trade experience is beneficial but not essential.
- Knowledge of cleaning techniques, chemical usage, and MSDS guidelines advantageous.
- Excellent communication and customer service skills.
- Strong attention to detail and commitment to maintaining cleanliness, park presentation and safety standards.
- Capacity to work effectively within a team and also independently.
- Capacity to assist in Management tasks if/when required.
- A positive attitude and willingness to learn.
If you are dedicated to delivering exceptional service and ensuring the comfort and satisfaction of our guests, we invite you to apply for the role at BIG4 Carnarvon Gorge Holiday Park. Enjoy a supportive work environment, competitive remuneration, and opportunities for growth in a dynamic industry.
Job Types: Full-time, Casual
Pay: From $32.00 per hour
Benefits:
- Employee discount
- Housing provided
Work Location: In person
