In-Demand Night guest service agent Jobs in Queensland

Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $33.38 - $46.73 an hour
- 8 hour shift
- Parental leave
- Employee assistance program
Quick Apply
Guest Service Agent
MERCURE —Carrara QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Microsoft Office
- Agile
- Communication skills
Quick Apply
Night Guest Service Agent
Avani —Gold Coast QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
7d
Guest Service Agent
Village Roadshow —Gold Coast QLD
- $33.38 - $40.05 an hour
- Weekend availability
- Resort
- Employee assistance program
Guest Service Agent
Accor Apartments & Realty —Caloundra QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Hospitality
- Customer service
- Front desk
Guest Service Agent/Night Audit
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Customer service
- Front desk
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
langhamhotelsgoldcoast —Gold Coast QLD
- Part-time
- Hospitality
- Customer service
- Resort
2h
Housekeeping Team Leader
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
Quick Apply

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Night Guest Service Agent
Oaks Hotels —Brisbane QLD
You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a…
$33.38 - $46.73 an hour
Quick Apply
Guest Service Agent
Village Roadshow —Gold Coast QLD
Welcome Guests with Warmth: Create memorable first impressions at check-in and check-out. Village Employee Benefits App featuring discounts at over 65 top…
$33.38 - $40.05 an hour

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Night Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
$33.38 - $46.73 an hour

Benefits

Birthday leave
Parental leave
Employee assistance program
Insurance services

Full Job Description

Company Description

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Brisbane Festival Suites are looking for a Casual Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.

Shift Details (subject to change):

Shift times: 8.15pm to 6.45am OR 10.00pm until 6am

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour + penalties
Saturday: $40.05 per hour + penalties
Sunday: $46.73 per hour + penalties

Qualifications

Successful candidates will have:

Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

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night guest service agent jobs in queensland

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