WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership guiding our organisation's 2030 Strategy. We're embarking on an enterprise-wide transformation that will enable us to continue making a positive difference to people's lives and keep Queenslanders working.
As a Senior Fraud Investigator, you'll contribute directly to WorkCover's mission by embedding fraud function priorities into our broader 2030 roadmap. Based in Brisbane CBD and reporting to the Fraud Manager, this permanent full-time position carries genuine breadth — from BAU investigations through to strategic fraud prevention programs that strengthen the scheme for every Queensland worker and employer who depends on it.
Specifically, the role supports the fraud function in delivering effective and up-to-date fraud prevention and detection
practices by:
- Proactively contributing to the development, implementation, and ongoing enhancement of the fraud risk
management framework, by providing subject matter expertise and advice on fraud risks relevant to WorkCover.
- Supporting the Fraud team through technical guidance and knowledge sharing, helping to embed a proactive risk
management approach aligned with broader organisational goals.
- Conducting analysis of insurance fraud and scam trends to assist in early detection and prevention efforts,
contributing to the reduction of financial losses and compliance with regulatory requirements.
What You'll Bring
- Demonstrated experience leading complex fraud, integrity, or regulatory investigations within insurance, government, or financial services
- Sound knowledge of relevant legislation, evidence handling, privacy obligations, and fraud control frameworks
- Proven ability to prepare clear, evidence-based investigation briefs and executive-level reports
- Experience engaging with law enforcement, regulators, or oversight bodies to progress investigation outcomes
- Strong analytical capability, with experience conducting fraud risk assessments and identifying systemic control gaps
- Tertiary qualifications in law, criminology, investigations, or a related discipline (or equivalent professional experience)
Why WorkCover Queensland
At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what's possible - and we're looking for people who share these values. Working in a collaborative team environment within a supportive and engaged organisation, you'll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry-competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld. We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).
