In-Demand complaints manager Jobs in queensland

Customer Service Manager - Remote Communities (Frontline Services)
Queensland Government —Townsville QLD
- Remote
1d
Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
2d
Motel Manager
Vanderbilt Equity Pty Ltd —Tamborine Mountain QLD
- $75,000 - $80,000 a year
- Full-time
- Management
- Business Administration
- Budgeting
Quick Apply
NDSP Community Engagement & Partnerships Manager
Gallagher Benefit Services —Brisbane QLD
- Full-time
- Hybrid work
- Public speaking
- Microsoft Office
- Databases
- Employee stock purchase plan
- Health insurance
Customer Service Manager
Rentokil Initial —Brisbane QLD
- $105,000 - $107,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
4d
National Manager, External Dispute Resolution
Insurance Australia Group —Brisbane QLD
- Full-time
- Financial services
- Communication skills
- Health insurance
- Annual leave
14d
Customer Operations Manager
Open —Maroochydore QLD
- Full-time
- Hybrid work
- Management
- Customer service
- Data entry
- Work from home
- Parental leave
Quick Apply
16h
Compliance Manager - Renewable Energy
Smart Energy Group —Gold Coast QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Business
Quick Apply
Educational Operations Manager
Queensland Government —Wide Bay-Burnett QLD
- Temporary
- Administrative experience
- No degree
10d
Club Manager - Nambour
Viva Leisure Group —Queensland
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Parental leave
- Gym membership
Quality Improvement Manager
Footprints Community —Fortitude Valley QLD
- Up to $18,550 a month
- Full-time
- Analysis skills
- Organisational skills
- Leadership
- Employee assistance program
10h
Customer Service Manager
Harvey Norman —Gladstone QLD
- Full-time
- Administrative experience
- Employee discount
10d
Store Manager
Smokemart & GiftBox —Emerald QLD
- Time management
Oral Care Consultant - QLD (Gold Coast and South Brisbane)
Colgate-Palmolive —Gold Coast QLD
Team Leader, Hardship (QLD)
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Health insurance
- Employee assistance program
5h
Network Manager, Assistance Operations
Allianz —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
Plan Manager
Happy Humans Consulting —Gympie QLD
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
3d
Motel Manager
Seaforth Corporation Pty Ltd —Maryborough QLD
- $74,000 - $77,000 a year
- Full-time
- Carpentry
- Hospitality
- Microsoft Excel
Quick Apply
7d
Site Supervisor
MH5 —Roma QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick Apply
4d
Group Operations Manager
Kuhle Pty Ltd t/a Coast & Country Buses —Wamuran QLD
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
8d

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complaints manager jobs near queensland

Customer Service Manager - Remote Communities (Frontline Services)

Queensland Government -
Townsville QLD

Apply Now

Job Details

1 day ago

Qualifications

Financial management

Full Job Description

What you will be doing:
- Take responsibility for managing teams within the Housing Service Centre, including work planning, team management, application of financial and human resources delegations, workflow management within functional teams to ensure appropriate and efficient service delivery, and monitoring, analysing and reporting on key performance indicators.
- Develop and maintain professional and productive relationships with stakeholders to facilitate improved customer outcomes and processes.
- Manage substantial maintenance and upgrade programs and budgets, undertaking debt reviews, reviewing appeal decisions and preparing Ministerial and high-level briefs and correspondence in response to complaints or complex issues.
- Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

What we are looking for
We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Team Leader stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

The skills you will need include being able to:
- Actively work to understand customers and stakeholders, encouraging a strong customer-focus and understanding of customer perspectives.
- Promote and adopt a positive and balanced approach to managing conflicting demands. Assist team members to adapt to changing customer needs and expectations.
- Foster a collaborative and positive team environment through modelling open communication and developing staff for high performance.
- Apply business management skills in corporate governance such as financial and HR management.
- Model professional, ethical, and culturally sensitive behaviour and consistently apply those standards.

Applications to remain current for 12 months.

Job Ad Reference: QLD/690936/26

Closing Date: Thursday, 18 June 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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Refine Your Search

complaints manager jobs in queensland

Customer Service Manager - Remote Communities (Frontline Services)

Relationship Manager

Motel Manager

NDSP Community Engagement & Partnerships Manager

Customer Service Manager

National Manager, External Dispute Resolution

Customer Operations Manager

Compliance Manager - Renewable Energy

Educational Operations Manager

Club Manager - Nambour

Quality Improvement Manager

Customer Service Manager

Store Manager

Oral Care Consultant - QLD (Gold Coast and South Brisbane)

Team Leader, Hardship (QLD)

Network Manager, Assistance Operations

Plan Manager

Motel Manager

Site Supervisor

Group Operations Manager

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