In-Demand Caller Jobs in Queensland

Client Care Counsellor
Telus Health —Brisbane QLD
- Full-time
Switchboard Operator
Queensland Government —Brisbane QLD
- Wellness program
22h
APS 4 Senior Client Contact Officer
Department of Veterans' Affairs —Maroochydore QLD
- $85,610 - $91,309 a year
2d
Receptionist
Ramsay Health Care —Cairns QLD
- Part-time
- Microsoft Office
- Referral program
Quick Apply
Marketing Executive
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Education
- Bachelor's degree
10d
Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions
Lighting Illusions —Acacia Ridge QLD
- $55,000 - $60,000 a year
- Full-time
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
10d
Legal Receptionist
Australian Family Lawyers —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Womensline - Immediate Response Practitioner
DVConnect —Brisbane QLD
- $38.65 - $47.97 an hour
- Part-time
- Bachelor's degree
- Computer skills
- Social Work
- Employee assistance program
Quick Apply
Receptionist | Brisbane | Full Time
Australian Family Lawyers —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Front Office - All Rounder (Casual & Part Time )
AccorHotel —Noosa Heads QLD
- Part-time
- Customer service
- Restaurant
- Resort
Quick Apply
3d
Senior Associate - Medico Legal Advisory Service (open to location)
Avant —Brisbane QLD
- Part-time
- Hybrid work
- Time management
Personal Carer
Odyssey Health Group —Robina QLD
- Night shift
- CPR Certification
- Nursing
- First Aid Certification

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Client Care Counsellor

Telus Health -
Brisbane QLD

Apply Now

Job Details

Full-time

Full Job Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

This is a blended role where no two days will be the same. A Client Care Counsellor manage clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities. Taking care of our clients’ means evaluating needs, assessing risks, crisis containment, assisting in single sessions and providing necessary resources to resolve challenges.

Provides immediate telephone crisis counseling/interventions to employees and family members of customer organizations;
Provides immediate management consultation to key employees within customer organisations;
Provides immediate information and support to the caller requesting a trauma or other workplace intervention.
Respond to warm transfers of clients who request to speak to a Counsellor upon their initial call for services.
Identify the present problem and determine appropriate service response level as per case response level standards.
Assess client’s needs and provide telephone counseling when the client is not prepared to accept a referral or book an appointment with a Counsellor.
Clients will be individual employees as well as managers seeking support.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply Now

Refine Your Search

caller jobs in queensland

Client Care Counsellor

Switchboard Operator

APS 4 Senior Client Contact Officer

Receptionist

Marketing Executive

Customer Success Team Member | 12 Month FTC (Mat Leave Cover) | Lighting Illusions

Legal Receptionist

Womensline - Immediate Response Practitioner

Receptionist | Brisbane | Full Time

Front Office - All Rounder (Casual & Part Time )

Senior Associate - Medico Legal Advisory Service (open to location)

Personal Carer

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