In-Demand Bank customer service officers Jobs in Queensland

Retail Customer Service Officer
Australia Post —Goondiwindi QLD
- $35.01 - $37.42 an hour
- Rotating roster
- Customer service
- Administrative experience
- Cash handling
Customer Service Officer - Rockhampton
Bank of Queensland —North Rockhampton QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Officer - Kirwan
Bank of Queensland —Kirwan QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Officer - Noosa
Bank of Queensland —Noosa QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Officer - Victoria Point
Bank of Queensland —Victoria Point QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
14d
Customer Service Officer - Nerang
Bank of Queensland —Nerang QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Relationship Specialist - Mackay City
Bank of Queensland —Mackay QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
11d
Customer Relationship Specialist - Beenleigh
Bank of Queensland —Beenleigh QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
10d
Customer Assist Officer
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Employee assistance program
Accounts/Bookkeeper/Administration
THE CARPET MAN PTY LTD —Moorooka QLD
- $32 - $38 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick Apply
12d
Business Support Officer
PIMS Group Australia —Mackay QLD
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
Quick Apply
Security Guard – Brisbane
ACESGroup —Brisbane QLD
- From $36 an hour
- Full-time
- Customer service
- First Aid Certification
- In-person
Quick Apply
Reconciliation Officer
Bank of Queensland —Newstead QLD
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Customer Relationship Specialist - Wynnum
Bank of Queensland —Wynnum QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
7d
Payroll Officer
People's Choice Credit Union —Queensland
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health insurance
- Employee assistance program
3d
Coordinator, AI Transformation
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Agile
- Work from home
Accounts Receivable Officer
Beaumont Tiles —Rochedale QLD
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Development Officer
The Southport School —Southport QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
10d
Finance Officer
Black Diamond Group International —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Fuel card
Development Engineer
Gympie Regional Council —Gympie QLD
- From $101,006 a year
- Civil engineering
- Research
- Bachelor's degree
- Employee assistance program
14d

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Retail Customer Service Officer

Australia Post -
Goondiwindi QLD

Apply Now

Job Details

Casual
$35.01 - $37.42 an hour

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Goondiwindi Post Shop

Ref #

12382502

Entity

Australia Post

Opening Date

24-Jun-2026

Suburb

Goondiwindi

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

This casual role commences on $35.01 / hour for approx. 3 months, increasing to $37.42/ hour + 12% Superannuation. (Junior rates apply to those under 21 during training).
Training on back of house sorting included
Extensive, supportive (paid) training on commencement, Monday - Friday, for up to12 weeks, approx. 4 hours / day on a rotating roster
Becomes “on call” after training, shifts may be scheduled in advanced, or you may be called in at short notice, no minimum hours guaranteed
You will need to be fully available, Monday - Friday, between 6 am - 5.06 pm

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected]

See what a day in the life on the Retail Team at Australia Post looks like:

Apply Now

Refine Your Search

bank customer service officers jobs in queensland

Retail Customer Service Officer

Customer Service Officer - Rockhampton

Customer Service Officer - Kirwan

Customer Service Officer - Noosa

Customer Service Officer - Victoria Point

Customer Service Officer - Nerang

Customer Relationship Specialist - Mackay City

Customer Relationship Specialist - Beenleigh

Customer Assist Officer

Accounts/Bookkeeper/Administration

Business Support Officer

Security Guard – Brisbane

Reconciliation Officer

Customer Relationship Specialist - Wynnum

Payroll Officer

Coordinator, AI Transformation

Accounts Receivable Officer

Development Officer

Finance Officer

Development Engineer

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