In-Demand casual night concierge / Jobs in prospect nsw

Casual Night Concierge / Reception
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- Weekend availability
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casual night concierge / jobs near prospect nsw

Casual Night Concierge / Reception

Workers Lifestyle Group
Blacktown NSW

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Job Details

Casual
14 hours ago

Benefits

Uniform provided
Employee assistance program
Employee discount
On-site parking

Qualifications

Hospitality
Microsoft Outlook
RSA
Customer service
Front desk
RCG
Communication skills
Hotel experience

Full Job Description

Work at one of the largest and most successful venues in Western Sydney
Ongoing opportunities for training and development to help grow your career within the hospitality industry.
Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
Above award rates

We are looking for a friendly, experienced and well-presented Customer Service Professional to join our team.

About Us....

By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

About the Role:

The predominant shifts for this role will be overnight, finishing anywhere from 1am - 3am

As part of our Concierge team, you will be responsible for:

Welcoming Members and Guests in a friendly courteous manner
Signing in members and visitors, conducting ID checks and RSA assessments
Screening and forwarding calls to appropriate personnel or departments and taking messages when appropriate
Answering questions about venues and providing all relevant information
Operating the public-address system to make any announcements to club patrons and staff
Processing tickets for shows and concerts and collecting payments
Updating details in membership system
Issuing Workers’ Gift Cards
Taking member bookings for the Club courtesy bus
Facilitate cloak room service; and
Any other reasonable duties as requested by Management.

Requirements:

12 months reception/concierge experience in Hospitality / Hotel / Entertainment is preferred
Excellent communication, interpersonal skills and presentation
Excellent skills in customer service, attention to detail, communication, time management, dealing with difficult conversations and customer complaints
Basic knowledge and skills in computer systems / programs including Outlook
Current NSW RSA / RCG competency card
Polite phone etiquette; and
Willing to work a mixture of day, evening and weekend shifts.

Benefits

Competitive casual rate above award rate
Employee Enterprise Agreement
Free onsite undercover parking
Uniforms provided
Staff Christmas Party
Staff events - Trivia, Paint & Sip, Raffles
Employee Assistance Program - up to 6 sessions annually
25% staff discount with our food vendors Marlos All Day and Lusso Bistro

Get to know us more at https://workerslifestylegroup.com.au/careers/

How to apply....

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.

If you are looking for an exciting opportunity to be a part of a dynamic team then send through your Resume by clicking on the APPLY NOW Button below.

No recruitment, staffing, labour hire or job support agencies please. We will only accept applications submitted directly by candidates through our application portal. Agency referrals will not be considered.

Apply Now

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