Part Time (16 hours per week)
$37.97 Gross per hour + Superannuation
Our Values| Respect| Integrity| Teamwork| Service Excellence|Innovation
About the Opportunity
Do you enjoy helping people and want to make a difference in your local community? Then join our dynamic team in the part time role of Customer Service Officer and help create positive experiences for our customers.
This role offers the opportunity to work in a supportive and collaborative environment while utilising your customer service skills. We are looking for someone who is reliable, professional, and enjoys helping others.
If you are passionate about delivering excellent service, we'd love to hear from you.
For further information on the position please refer to the Position Description.
What you need to Succeed
To succeed in this role, you will have excellent communication and interpersonal skills with a genuine focus on customer service.
You will be organised, reliable, and able to manage multiple tasks in a fast-paced environment. A positive attitude, strong attention to detail, and the ability to work both independently and as part of a team are essential.
To apply for this position please complete the online application form, including your resume and a brief cover letter demonstrating your suitability to the role.
Why work for us?
A career with Glenelg Shire Council starts with a desire to go further. Here you will care about empowering our community and see the impact of the work you do.
We have a values-based culture and offer a range of training and personal development opportunities, along with a wide range of benefits for staff including salary packaging options, active social club, 24/7 Employee Assistance Program support, well-being initiatives and salary sacrifice options available for gym memberships.
Glenelg Shire Council is an equal opportunity employer and values workforce diversity and inclusion. We are committed to providing a safe working environment which embraces the diverse backgrounds and experiences of all people while providing positive employment opportunities.
We take pride in being a child safe organisation and are committed to the wellbeing of children and young people, as well as our employees. This commitment is reflected in our recruitment processes.
Our Shire is renowned for its landscapes which include the Budj Bim, National Heritage Landscape, expansive beaches, scenic and rugged coast and national parks.
We respectfully acknowledge the traditional lands and waters of the Gunditjmara people, Boandik people, Jardwadjali people and their respective cultural heritages. Council embraces diversity and is committed to fostering an inclusive community.
Pre-employment Requirements:
All positions with Council are subject to a satisfactory ongoing National Police Check, valid Working with Children Check (Employee), medical assessment and Alcohol and Other Drug Screening.
How to Apply:
To apply for this position please click on the Apply Now button at the bottom of this page. You will be guided to complete our online application form. When submitting your application, please ensure you upload the following supporting documents:
- A brief cover letter demonstrating your suitability for the role, including addressing the Key Selection Criteria detailed in the Position Description.
- Resume.
- Copies of relevant qualifications (if applicable).
Applications Close: Sunday 12 July 2026 at 11:59pm
Looking for further information please contact:
Name: Nerida Jacobs
Position: Senior Customer Service Officer
Contact Phone: 03 5522 2168
Privacy Statement: Click here to view Council’s Privacy Statement.
