In-Demand Jobs with accommodation Jobs in Port Douglas Qld

Guest Service Agent
Oaks Hotels —Port Douglas QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Hospitality
- Hotel experience
- Resort
- Health insurance
- Parental leave
Quick Apply
Food & Beverage Attendant
Travel + Leisure Co. —Port Douglas QLD
- Part-time
- Serving
- POS
- Resort
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Port Douglas QLD
- $26.70 - $40.05 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
Guest Service Agent/Night Audit
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Customer service
- Front desk
Housekeeper / Cleaner
Oaks Hotels —Port Douglas QLD
- $32.31 - $45.24 an hour
- Weekend availability
- Cleaning
- Communication skills
- Resort
- Health insurance
- Parental leave
Quick Apply
8d
Food and Beverage Attendant
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Customer service
- Restaurant
8d
Room Attendant
Accor Apartments & Realty —Port Douglas QLD
- Weekend availability
- Hospitality
- Cleaning
5d
Job Opportunties | Mossman Gorge Cultural Centre
Voyages Indigenous Tourism Australia —Mossman Gorge QLD
- Communication skills
- Resort
- Employee discount
8d
Kitchen Attendant
Oaks Hotels —Port Douglas QLD
- $32.31 - $45.24 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
6d
Clerk-Reservations
Marriott International, Inc —Port Douglas QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
Night Auditor
Travel + Leisure Co. —Port Douglas QLD
- Weekend availability
- Hospitality
- Cleaning
- Cash handling
Quick Apply
Shuttle Bus Driver
Voyages Indigenous Tourism Australia —Mossman Gorge QLD
- Full-time
- Customer service
- Resort
4d
Housekeeping Team Leader
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Management
- Cleaning
Housekeeping Manager
Oaks Hotels —Port Douglas QLD
- Weekend availability
- Communication skills
- Resort
- Health insurance
- Parental leave
Quick Apply
13d
Assistant Housekeeping Manager
Accor Apartments & Realty —Port Douglas QLD
- Weekend availability
- Hospitality
- Cleaning
- Leadership
Front Office Supervisor
Accor Apartments & Realty —Port Douglas QLD
- Weekend availability
- Hospitality
- Leadership
- Time management
Sales Consultant
Travel + Leisure Co. —Port Douglas QLD
- Part-time
- Resort
- Health insurance
Quick Apply
4d
Cleaner
Voyages Indigenous Tourism Australia —Mossman Gorge QLD
- Customer service
- Heavy equipment operation
- Resort
8d
Mathematics Teacher (with the ability to teach Year 12 Mathematical Methods) - Good Counsel College, Innisfail
Catholic Education Cairns —Cassowary QLD
- $86,600 - $147,048 a year
- Full-time
- Teaching
- Relocation assistance
- Annual leave
Gardener
Accor Apartments & Realty —Port Douglas QLD
- Part-time
- Hospitality
- Restaurant
- Outdoor work
1d

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Guest Service Agent

Oaks Hotels -
Port Douglas QLD

Quick Apply

Job Details

Casual
$33.38 - $46.73 an hour

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Qualifications

Hospitality
Hotel experience
Office experience

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Port Douglas Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):
Monday - Friday: $33.38 per hour
Saturday: $40.05 per hour
Sunday: $46.73 per hour

Qualifications

Successful candidates will have:

Proven experience working within a hotel, hospitality, or customer-facing environment (front office preffered).
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

jobs with accommodation jobs in port douglas qld

Guest Service Agent

Food & Beverage Attendant

Guest Service Agent

Guest Service Agent/Night Audit

Housekeeper / Cleaner

Food and Beverage Attendant

Room Attendant

Job Opportunties | Mossman Gorge Cultural Centre

Kitchen Attendant

Clerk-Reservations

Night Auditor

Shuttle Bus Driver

Housekeeping Team Leader

Housekeeping Manager

Assistant Housekeeping Manager

Front Office Supervisor

Sales Consultant

Cleaner

Mathematics Teacher (with the ability to teach Year 12 Mathematical Methods) - Good Counsel College, Innisfail

Gardener

I want to receive the latest job alert for jobs with accommodation in port douglas qld

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