In-Demand Senior software engineer Jobs in Plainland Qld

IT Support
Stanbroke Beef —Grantham QLD
- Customer service
- IT
- Communication skills

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IT Support

Stanbroke Beef -
Grantham QLD

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Job Details

Qualifications

TCP
Customer service
Technical support
DHCP
DNS
IT
Communication skills
CompTIA A+
Help desk

Full Job Description

Join our IT team and be the friendly problem-solver who keeps our people connected, supported, and running smoothly every day.

About us:

Stanbroke is a reputable family-owned and operated Australian cattle and beef business. Our operations span across Northern Queensland, with the extensive cattle properties, backgrounding operations in Southern Queensland, state-of-the-art cattle feedlots, a fully accredited beef processing facility and global marketing capabilities. We offer a full range of Grain and Grass-fed beef categories and export to over 40 countries globally.

What you'll be doing:

Responding to support requests via phone, email, and our helpdesk ticketing system
Diagnosing and fixing hardware and software issues
Managing user accounts, password resets, and Microsoft 365 support
Setting up laptops, desktops, and devices for staff
Escalating complex issues to senior engineers with clear documentation
Contributing to our internal knowledge base

What you'll bring:

At least 2 years’ experience in IT helpdesk or technical support
Strong working knowledge of Windows 10/11 and Microsoft 365
A basic understanding of networking, including DNS, DHCP, TCP/IP and VPNs
CompTIA A+ certification, or currently working towards it, would be highly regarded
A genuine passion for customer service and solving problems
Excellent communication skills, with the ability to explain technical information to non-technical users
A proactive attitude, with the ability to take ownership and follow tasks through to completion
Flexibility to work every second Saturday, with a day off in lieu provided

Why join Stanbroke?

Be part of a large, vertically integrated Australian agribusiness
Work in a supportive, team-focused environment
Make a real impact by solving tech problems every day
Ongoing, stable employment with a respected industry leader
Access to employee benefits, including discounts on premium Stanbroke beef

If you’re ready to build on your IT experience, support a busy operational team, and be part of a fast-paced environment where your work makes a real difference, we’d love to hear from you.

Apply Now

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