In-Demand Customer care representative Jobs in Pimpama Qld

Client Care Representative
Animal Emergency Australia —Carrara QLD
- $34.24 - $35.79 an hour
- Weekend availability
- Customer service
- Hospital experience
- Employee assistance program
Quick Apply
12d
Customer Care Representative
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- Full-time
- Administrative experience
- Office experience
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Sonova —Benowa QLD
- Full-time
- Administrative experience
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- Computer skills
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- $52,000 - $250,000 a year
- Weekend availability
- Sales
- Customer service
- Salesforce
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- Full-time
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- Full-time
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Client Care Representative

Animal Emergency Australia -
Carrara QLD

Quick Apply

Job Details

Casual
$34.24 - $35.79 an hour
12 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Hospital experience

Full Job Description

Work life balance with shift work - days, nights, weekends and public holidays
Great mix of people, admin and animals!
Make a real difference for pets & pet owners

Animal Emergency Service (AES) Carrara is a leading veterinary emergency clinic, proudly part of Animal Emergency Australia, an independently owned network of exceptional veterinary services. As a trusted leader in Emergency and Critical Care (ECC), we are committed to setting the benchmark for veterinary medicine in Australia.

About the Role
As a Client Care Representative (CCR), you will play a critical role as the primary link between our clients and the clinical team. You’ll ensure a seamless and compassionate experience for clients and their pets, from the moment they walk through our doors to the time they leave and beyond.

This role is perfect for individuals who thrive in fast-paced environments and are passionate about making a difference. Please note that AES Cararra operates as an after-hours clinic, so full availability for weekends, public holidays, evenings, and early morning shifts is essential.

What Your Day Looks Like

Providing exceptional care to clients and pets, including triaging pets on arrival.
Communicating updates about pets to clients and addressing their queries.
Collaborating with the team regarding updates, patient needs, and financial details.
Assisting clients with financial transactions and insurance claims.
Managing cash handling and daily reconciliations.
Performing administrative duties that support the clinic’s operations.

About You

Proven customer service experience with a focus on empathy and professionalism.
Resilient, quick-thinking, and capable of thriving in a high-pressure environment.
Veterinary industry experience or hospital experience (highly regarded).
Personal mode of transport (essential for shift work).
Flexible availability Monday to Sunday, including weekends, public holidays, evenings, nights and early mornings.

Paws & Perks

$34.24 casual hourly rate (increasing to $35.79 after training period) + shift penalties
Australia’s largest employee-owned veterinary group
Fitness passport
Pet well-being discount on treatments and products
Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
Access to our Employee Assistance Program (psychology, nutrition, sleep)
The opportunity to transfer across the company to fulfil your further career aspirations (we promote and recruit from within!)
Fully stocked snack cupboards and regular food deliveries
Work-life harmony with flexible roster structures and work arrangements

Apply today
If you're someone who can balance heartfelt compassion with professionalism and precision, and you find purpose in supporting clients and patients through critical moments CCR life at AES could be the perfect fit. Click apply today!

Quick Apply

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customer care representative jobs in pimpama qld

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