In-Demand Customer service representative Jobs in Phillip Island Vic

Guest Service Agent
Lancemore Lindenderry Red Hill —Red Hill VIC
- Weekend availability
- Hotel experience
- Office experience
- Employee discount
3d

Check out these similar jobs

Based on your search for customer service representative jobs.

Guest Service Agent
Lancemore Lindenderry Red Hill —Red Hill VIC
Competitive salary, excellent work conditions and employee discounts. Communicate guest requests & issues to appropriate departments promptly.
3d

I want to receive the latest job alert for customer service representative in phillip island vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near phillip island vic

Customer Service Manager jobs in Melbourne Vic

Entry Level Customer Service Part Time jobs in Sydney Nsw

Full Time No Experience Customer Service jobs in Burwood Vic

Guest Service Agent jobs in Perth Wa

Guest Service Agent jobs in Telopea Nsw

Guest Service Agent jobs in Northmead Nsw

Guest Service Agent jobs in Moorebank Nsw

Admin Customer Service jobs in Werribee Vic

Guest Service Agent

Lancemore Lindenderry Red Hill
Red Hill VIC

Apply Now

Job Details

Full-time | Casual
3 days ago

Benefits

Employee discount

Qualifications

Hotel experience
Office experience

Full Job Description

Be part of our fun, supportive team
Competitive salary, excellent work conditions and employee discounts
Full Time Role

Lancemore Lindenderry Red Hill is looking for friendly, experienced and well
presented team member who will fit into our culture of delivering outstanding
customer service. Currently we are looking for a casual position representing the front of house reception team

ABOUT THE ROLE:

Portage of guest luggage to and from suites.
Assist reservation enquiries with rates, availability, packages and facilities and
services we have to offer.
Checks guests in and out of the Property accurately and in a timely manner.
Greets all guests that come into contact with Guest Relations ensuring that the
guest name is used at all times.
Handles guest enquiries and provides information on local attractions and gives
directions as required.
Answers all telephone calls within three rings in a professional friendly manner.
Informs guests of all facilities and services available in the Property.
Sets up guest accounts accurately.
Reconciles cashier floats at the completion of each shift maintaining an
accurate float.
Documents all transactions and alterations to accounts & reservations.
Communicate with Team Members on the following shift in order to ensure
continuity of service.
Communicate guest requests & issues to appropriate departments promptly
and efficiently.
Ensures special requests are actioned appropriately and timely.
Maintains the cleanliness and the presentation of the front desk at all times.
Collects payment of accounts and issues receipts accordingly.
Maintains dress and grooming standards at all times
Poolside service of drinks, clearing poolside area of wet towels and neatening
sun lounges in pool areas and beachfront etc when required.
Carries out any additional duties assigned by the Rooms Division Manager or
management team.
Live the Lindenderry Red Hill culture of striving to exceed our guests expectations at all times and having the "Yes We Can" attitude

ABOUT YOU:

Passionate about delivering exceptional guest satisfaction
Be part of a team with exceptional employee engagement
Knowledge of a hotel's front office administrative duties – including the
administration of reservations, cash handling and reception duties is a distinct
advantage.
Commitment with flexibility to work mornings, evenings, weekends and public
holidays
Proactive and positive focus with a passion for the hotel hospitality industry

ABOUT US:

Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle
brand and pioneer in boutique hotels and residential conference facilities.

Our hotels offer boutique accommodation, conferences & meetings, weddings
& events, wellness spas, critically acclaimed restaurants and an award winning
wines.
We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.

If you are a talented, passionate and performance driven individual wanting to enjoy
your career within an established boutique hotel brand and supportive team, then...

CLICK THE 'APPLY' BUTTON

Our Values

Follow us on LinkedIn

Apply Now

Refine Your Search

customer service representative jobs in phillip island vic

Guest Service Agent

Check out these similar jobs

I want to receive the latest job alert for customer service representative in phillip island vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected