Job Reference: 1615193
About the role:
We are seeking proactive and community-focused Safer Community Officers to support the safety, wellbeing and security of our campus community. In this dynamic frontline role, you will engage with students, staff and visitors while providing visible patrols, responding to incidents, supporting wellbeing matters and assisting during emergencies and special events.
This role combines traditional security operations with a strong people-focused and wellbeing-centred approach. Officers regularly engage with individuals experiencing distress, vulnerability or crisis, and play an important role in early intervention, support and referral pathways across the University.
We are particularly interested in applicants who bring experience or exposure in wellbeing, crisis intervention, mental health response or trauma-informed engagement. However, Curtin is committed to supporting the professional development of successful applicants and can provide further training and development in these areas.
This is an excellent opportunity for someone with strong interpersonal skills, sound judgement and a genuine commitment to customer service and community safety.
Key Responsibilities:
- Conduct high visibility foot, bicycle and vehicle patrols across campus
- Provide safety escorts and general assistance to students, staff and visitors
- Respond to safety, security and wellbeing incidents
- Provide initial support and referrals for individuals experiencing distress, crisis or wellbeing concerns
- Assist with emergency and non-emergency situations until emergency services arrive
- Support traffic and event management activities
- Record incidents and maintain accurate reports
- Provide first-response support and referrals for welfare and wellbeing concerns
- Operate security systems and mobile kiosk services
- Assist with enforcement of University Land and Traffic By-Laws
What we are looking for - Selection Criteria:
- Certificate II in Security Operations
- Current Senior First Aid Certificate
- WA Driver's License (essential)
- Certificate III or IV in Security Operations (desirable)
- Experience working within a security control room environment or similar operational setting (desirable)
- Excellent communication and interpersonal skills
- Strong conflict resolution and de-escalation abilities
- A calm and professional approach in challenging situations
- The ability to work both independently and within a team
- Strong customer service skills with a culturally sensitive approach
- Sound judgement and the ability to assess and respond to incidents quickly
- Confidence using computers, databases and security system
An understanding of wellbeing support, crisis intervention or trauma informed practices is highly regarded
Role Requirements:
- This position operates on a rotating roster which includes day, afternoon, and night shifts, as well as weekend work.
- As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
- Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction.
Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/
What We Offer You:
This full-time, permanent role attracts a salary package of $66,991 - $72,860 (G03) per annum plus 17% superannuation. In addition, you will also receive a 28% shift allowance on top of your salary.
Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.
For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/
Join us!
Please click APPLY NOW ensuring to attach the following documents:
- Cover letter outlining your skills, knowledge, and experience, including details of any previous control room experience relevant to the position.
If you have any queries in relation to this opportunity or the application process, please contact our careers team on
[email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.
Applications close: 9.00pm (AWST), 21 June 2026
Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted.
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert. 