In-Demand Live chat customer support Jobs in Perth Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Support Worker - Accommodation - Mount Lawley
Claro Disability Services —Mount Lawley WA
- Day shift
- First Aid Certification
- Referral program
Support Worker - Community - Success
Claro Disability Services —Success WA
- Day shift
- Referral program
Crew Member
McDonald's —Perth WA
- Part-time
- Hospitality
- No experience needed
- Restaurant experience
Quick Apply
Accounts Payable Officer
Brightwater Care —Inglewood WA
- Up to $18,550 a year
- Part-time
- Microsoft Excel
- ERP systems
- No degree
- Gym membership
6d
McCafe Barista
McDonald's —Perth WA
- Part-time
- Restaurant experience
Quick Apply
End User Services Engineer (Intune MDM) Perth
Canon —Perth WA
- Azure
- Management
- Microsoft Office
- Work from home
Branch Operations Manager
Carbiz Rentals —Malaga WA
- Full-time
- Leadership
- Fuel discount
New Business Representative
Property Me —Perth WA
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
8d
Branch Operations Manager
Carbiz —Malaga WA
- Leadership
- Fuel discount
Area Manager - Cotton On Body WA/SA/NT
Cotton On —Perth WA
- Full-time
Quick Apply
Dental Assistant
Serco Plc —Swanbourne WA
- Call employer
- Administrative experience
- First Aid Certification
- Free parking
- Employee assistance program
Part time Barista - Beeliar
Starbucks —Yangebup WA
- Part-time
- Annual leave
- Employee discount
Quick Apply
Sales Specialist - Pain & Anaesthesia (Western Australia)
B. Braun SE —Perth WA
- Sales
- Hospital experience
- Parental leave
5d
Maintenance
McDonald's —Innaloo WA
- Part-time
Quick Apply
Store Manager - Cotton On Lakeside Joondalup Shopping Centre
Cotton On —Joondalup WA
- Full-time
Quick Apply
In Store Visual Merchandiser - Cotton On Carillion
Cotton On —Perth WA
- Full-time
Quick Apply
1d
Clinical Education Specialist Western Australia
B. Braun SE —Perth WA
- ICU experience
- Hospital experience
- Nursing
- Parental leave
14d
Senior Accountant - Public Practice
Sleek —Perth WA
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
- Annual leave
- Work from home
Quick Apply

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Support Worker - Accommodation - Mount Lawley
Claro Disability Services —Mount Lawley WA
Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan.

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

live chat customer support jobs in perth wa

Customer Service Specialist

Support Worker - Accommodation - Mount Lawley

Support Worker - Community - Success

Crew Member

Accounts Payable Officer

McCafe Barista

End User Services Engineer (Intune MDM) Perth

Branch Operations Manager

New Business Representative

Branch Operations Manager

Area Manager - Cotton On Body WA/SA/NT

Dental Assistant

Part time Barista - Beeliar

Sales Specialist - Pain & Anaesthesia (Western Australia)

Maintenance

Store Manager - Cotton On Lakeside Joondalup Shopping Centre

In Store Visual Merchandiser - Cotton On Carillion

Clinical Education Specialist Western Australia

Senior Accountant - Public Practice

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