In-Demand It project manager Jobs in Perth Wa

Service Delivery Manager - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
GHD Graduate Program 2026/27 - WA - Project Manager
GHD —Perth WA
- Full-time
- Communication skills
6d
Project Manager
The Perth Mint —Perth Eastern Suburbs WA
- $150,000 - $155,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Business
- Employee assistance program
- Employee discount
Agile Project Manager - WA
Canon —Perth WA
- Hybrid work
- Management
- Microsoft Office
- Communication skills
14d
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
10d
Project Manager
Bravo Search —Perth WA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Communication skills
Minor Works Supervisor
Ashton Lloyd PTY Ltd —Perth WA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
Quick Apply
9d
Project Manager, Business Transformation (12 Month Fixed Term)
Capricorn —Perth WA
- Full-time
- Hybrid work
- Management
- PMP
- Sales
- Parental leave
- Gym membership
Quick Apply
6d
Senior Project Manager
Pyramid Global Technologies —Perth WA
- Management
- Agile
- Negotiation
Junior Project Manager, Australia Host Country Infrastructure
SKA Organisation —Perth WA
- $111,000 - $130,000 a year
- Contract
- Engineering
- Bachelor's degree
- No degree
6d
IT Support Engineer
Allied Digital service —Perth WA
- $250 a day
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply
14d
Manager Information Management & Systems
Fortescue —Perth WA
- Monday to Friday
- Management
- Engineering
- No degree
14d
Expression of Interest: Consultant - Manager, Project & Infrastructure Advisory
BDO —Perth WA
- Full-time
- Business development
- Health insurance
- On-the-job training
13d
Project Manager – Residential Development
Built Holdings —Perth WA
- Full-time
- Management
- Analysis skills
- Construction experience
- Annual leave
HR Systems & Data Superintedent
Northern Star Resources Limited —Subiaco WA
- Part-time
- Recruiting
- Business
- Health insurance
- Parental leave
Operational Technology Project Manager
Water Corporation —Leederville WA
- From $135,693 a year
- Contract
- Remote
- PMP
- Engineering
- Analysis skills
- Annual leave
- Work from home
Voice Customer Success Manager
Healthengine —Perth WA
- Full-time
- Hybrid work
- Presentation skills
- AI
- Time management
- Wellness program
- Parental leave
Quick Apply
18h
Hotel IT Senior Technician l Pre-Opening Luxury Hotel
The EQ Hotel Perth —Perth WA
- $90,000 - $110,000 a year
- Weekend availability
- Hospitality
- Azure
- Management
Quick Apply
10h
Scrum Master
Tata Consultancy Services —Perth WA
- Azure
- Computer Science
- PMP
IT/Software Project Services Lead
Acquire Technology Solutions —Perth WA
- Hybrid work
- Administrative experience
- Commuter assistance
- Employee assistance program

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it project manager jobs near perth wa

Service Delivery Manager - Newtrend IT

Lyra Technology Group
Kewdale WA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

ConnectWise
ITIL Certification
System administration
Azure
Management
Customer service
Disaster recovery
IT support
ISO 27001
Cybersecurity
Leadership
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Reporting to the CEO, you will lead and develop the Service Desk, Onsite, Workshop, Escalations, and Monitoring & Automation teams, driving service excellence, operational performance and continuous improvement. This is a leadership-focused position, not a hands-on technical role, but your technical background will enable you to provide informed direction, coach your teams and maintain high service standards.

Responsibilities

Lead the Service Desk, Onsite, Workshop, Escalations and Monitoring & Automation functions.
Drive service performance by managing KPIs, SLAs, ticket quality and operational reporting.
Coach, mentor and develop Team Leaders and service staff through regular performance reviews and training plans.
Oversee ticket lifecycle management, resource allocation and service queue performance.
Act as the senior escalation point for client service issues, ensuring excellent customer outcomes.
Improve service processes, governance and operational consistency across the business.
Monitor workforce capacity, scheduling and service delivery performance.
Collaborate with Projects, Account Management, Sales and Technical teams to deliver seamless customer experiences.
Use operational data and reporting to identify trends, improve performance and implement continuous improvements.
Foster a culture of accountability, ownership and exceptional customer service.

Skills required

A minimum of 5’ years previous experience leading a Service Desk or Service Delivery function, ideally within a Managed Service Provider (MSP).
Strong technical background in IT support, infrastructure or systems administration.
Proven leadership experience managing managers and technical teams.
Experience managing SLAs, KPIs, service quality and operational performance.
Strong understanding of ticket lifecycle management, escalations and resource planning.
Excellent communication, coaching and stakeholder management skills.
Ability to analyse service metrics and implement measurable improvements.
Commercial awareness with an understanding of how service performance impacts business outcomes.

Desirable

Experience with ConnectWise Manage or similar PSA platforms.
ITIL certification or practical ITIL experience.
Microsoft, Azure, networking or cybersecurity certifications.
Experience managing multiple IT service functions within an MSP.
Knowledge of Microsoft 365, Azure, Windows Server, networking, cybersecurity, backup and disaster recovery solutions.
Experience working within ISO 27001-aligned environments.

Benefits

Genuine autonomy to build standards, processes and high-performing teams.
Ongoing professional development and leadership growth opportunities.
Be part of a values-driven organisation that believes in accountability, respect, teamwork and doing the right thing.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

it project manager jobs in perth wa

Service Delivery Manager - Newtrend IT

GHD Graduate Program 2026/27 - WA - Project Manager

Project Manager

Agile Project Manager - WA

IT & Business Systems Analyst

Project Manager

Minor Works Supervisor

Project Manager, Business Transformation (12 Month Fixed Term)

Senior Project Manager

Junior Project Manager, Australia Host Country Infrastructure

IT Support Engineer

Manager Information Management & Systems

Expression of Interest: Consultant - Manager, Project & Infrastructure Advisory

Project Manager – Residential Development

HR Systems & Data Superintedent

Operational Technology Project Manager

Voice Customer Success Manager

Hotel IT Senior Technician l Pre-Opening Luxury Hotel

Scrum Master

IT/Software Project Services Lead

I want to receive the latest job alert for it project manager in perth wa

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