In-Demand It & business systems support officer Jobs in Perth Wa

Customer Service Officer
Holcim —East Perth WA
- Full-time
- Customer service
- Microsoft Office
Quick Apply
IT Field Support
Glencore —Perth WA
- Full-time
- Customer service
- Leadership
- Health insurance
- On-the-job training
Learning Systems Project Officer
Department of Education —East Perth WA
- $105,167 - $114,938 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
- Parental leave
Project Support Officer
North Metropolitan Health Service —Nedlands WA
- $98,183 - $105,699 a year
- Full-time
8d
ICT Applications Support Officer
Northfleet —Osborne Park WA
- Full-time
- CRM software
- ERP systems
- Office
Quick Apply
Qualification Development Officer
WA Country Health Service —Perth WA
- $122,597 - $130,265 a year
- Full-time
11d
Project and Support Officer
Department of Education —Padbury WA
- $95,782 - $100,526 a year
- Full-time
- Remote
- Administrative experience
- Analysis skills
- Communication skills
- Parental leave
11d
Communications Officer - Public Information
Department of Fire & Emergency Services —Cockburn Central WA
- $105,167 - $114,938 a year
- Full-time
- Writing skills
- Communication skills
- Parental leave
Executive Officer Board Committee Support
East Metropolitan Health Service —Perth WA
- $110,666 - $119,660 a year
- Full-time
IT Systems Architect
Regis Resources —Perth WA
- Full-time
- Azure
- Management
- Leadership
- Employee assistance program
- Referral program
Quick Apply
21h
EHST Officer
Boart Longyear —Perth WA
- Full-time
- No degree
- Computer skills
- Communication skills
Quick Apply
12d
Education Centre Officer
WA Country Health Service —Perth WA
- $98,183 - $105,699 a year
- Part-time
11d
Project Officer (Infrastructure)
Child and Adolescent Health Service —Perth WA
- $110,666 - $119,660 a year
- Full-time
- Remote
- Organisational skills
9d
Publications Officer
North Metropolitan Health Service —Nedlands WA
- $110,666 - $119,660 a year
- Full-time
8d
Manager (PRIS)
Department of Communities —Fremantle WA
- $139,860 - $149,485 a year
- Full-time
Marketing Officer
Coursebox —Perth WA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
Quick Apply
8d
Business Applications Analyst
Water Corporation —Leederville WA
- $115,561 a year
- Full-time
- Management
- AWS
- Analysis skills
- Work from home
9d
Broker Support Administration Officer
Beyond Bank Australia —Perth WA
- $76,100 - $85,200 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick Apply
11d
Media and Communications Manager
ChemCentre —Bentley WA
- $120,457 - $132,753 a year
- Full-time
- Organisational skills
- Communication skills
11d
Values, Performance & Insights Principal
Water Corporation —Leederville WA
- From $155,648 a year
- Engineering
- Analysis skills
- Business
- Annual leave
- Work from home
4d

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Customer Service Officer

Holcim -
East Perth WA

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
Microsoft Office
Information Technology

Full Job Description

Customer Service Officer

Exciting full-time opportunity within the world's leading sustainable building materials company.
Supportive and diverse management setting realistic targets and goals.
Competitive rem including 14% super and over-time.
East Perth location.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact(R) low-carbon concrete and ECOPlanet(R) low-carbon cement.

Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered pre-cast concrete solutions. Our proud history began in 1901 in Australia and 1888 in Aotearoa New Zealand.

Holcim is certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a workplace where people thrive.

The Opportunity:

In this role, you will be joining a well-established team who provide Customer Service support to our fantastic clients. Working in a fun environment you will be dealing with a wide range of people from labourers to project managers which combine inbound enquiries and outbound order confirmations.

Key responsibilities:

Handle customer enquiries promptly and courteously and advise of any delays.
Process customer orders in an accurate and timely manner.
Maintain regular and effective communication with both sales and production staff.
Escalate any customer issues that you are unable to resolve to the appropriate department/manager.
Liaise with despatchers as necessary to effectively reduce costs whilst maintaining optimum service levels to customers.
Ensure full knowledge and compliance with the Allocation Procedure Manual.
Consistently improve on processes.
Duties may be varied from time to time consistent with the employee's training and skills and such varied duties are to be performed to standards that will be specified as required.
Liaising with the Operation and Scheduling teams to ensure our customer's requirements are understood and met in a timely manner.
Be the main point of contact for customers and employees.

About you:

Previous experience in a customer service or similar role.
Be comfortable working in a fast-paced environment and be comfortable talking on the phone with customers, often taking high volume of calls a day.
Strong written and verbal skills with the ability to clearly communicate openly and effectively with customers and stakeholders at all levels.
Excellent problem-solving & conflict resolution skills are essential.
Have excellent attention to detail & high-level proficiency in Google & MS Office

It would be great if you had experience in precast or concrete, however it's not essential as full training is provided in ordering systems, product knowledge & mixes.

This is an outstanding opportunity to grow your career within our world leading business.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination.This is rooted in the values and standards set out in the Holcim Code of Ethics.

Apply now!

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.

Quick Apply

Refine Your Search

it & business systems support officer jobs in perth wa

Customer Service Officer

IT Field Support

Learning Systems Project Officer

Project Support Officer

ICT Applications Support Officer

Qualification Development Officer

Project and Support Officer

Communications Officer - Public Information

Executive Officer Board Committee Support

IT Systems Architect

EHST Officer

Education Centre Officer

Project Officer (Infrastructure)

Publications Officer

Manager (PRIS)

Marketing Officer

Business Applications Analyst

Broker Support Administration Officer

Media and Communications Manager

Values, Performance & Insights Principal

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