In-Demand airline customer service Jobs in perth airport wa

Clerical Officer
dnata —Perth Airport WA
- Weekend availability
- Customer service
- Computer skills
- Communication skills
2d
AME
Heston MRO —Perth Airport WA
- $86,004 - $94,355 a year
- Full-time
- Maintenance
- In-person
Quick Apply
14d
Truck Driver
dnata catering and retail —Perth Airport WA
- $76,515 - $80,000 a year
- Full-time
Project Specialist, Air & Sea
DSV —High Wycombe WA
- Full-time
- Management
- Microsoft Office
Business Operations Administrator
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Office
- Administrative experience
- SharePoint
- Free parking
Concierge
ABN Group —Perth WA
- Weekend availability
- Hospitality
- Management
- Customer service
- Health insurance
- Annual leave
8d
Security Operations Specialist
Perth Airport —Perth Airport WA
- Full-time
- Management
- Free parking
Industrial Project Specialist
GEODIS Australia Pty Ltd —Perth Airport WA
- $80,000 - $90,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
Quick Apply
HR Business Partner
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Excel
- Communication skills
- Free parking
- Parental leave
Planning & Design Administrator
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
- Free parking
EMO Governance Lead
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
- Free parking
Senior Cost Controller
Perth Airport —Perth Airport WA
- Full-time
- Bachelor's degree
- Free parking
Head of Employee Relations & Partnering
Perth Airport —Perth Airport WA
- Full-time
- Human resources
- Leadership
- Free parking
Security Systems Advisor - FTC
Perth Airport —Perth Airport WA
- Full-time
- Free parking
Simulator Technician II
CAE Inc. —Perth WA
- Maintenance
- Microsoft Office
Senior Airport Planner - New Terminal
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- CAD
- Free parking
Manager Health and Wellbeing
Perth Airport —Perth Airport WA
- Full-time
- Communication skills
- Free parking
Program Approvals, Environment & Heritage Senior Advisor
Perth Airport —Perth Airport WA
- Full-time
- Bachelor's degree
- Free parking
Ramp Services Officer
Network Aviation —Perth WA
- Part-time
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
Senior Legal Counsel – Major Projects
Perth Airport —Perth Airport WA
- Full-time
- Free parking

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airline customer service jobs near perth airport wa

Clerical Officer

dnata -
Perth Airport WA

Apply Now

Job Details

2 days ago

Qualifications

Customer service
Driver Licence
Security
Computer skills
Communication skills

Full Job Description

dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers.

Does this sound like you? If so, read on….

Our Perth Airport Cargo site is looking to expand their customer service team. Some of the key responsibilities of the role are (but not limited to):

What You’ll Be Doing:

All Customer Service Duties

Answering and attending to majority telephone enquiries.
Monitoring and answering customer service emails.
Phoning shipments out to Agents/Consignees/Personal Effects
Liaise with Warehouse re Bond Checks and monitor them
Track & Trace
Missing cargo / Found cargo investigations
Assist with Quarantine Inspections / Destructions / Seizures and Abandon shipments.
Rotations set up
Training future Customer Service Staff

Import related functions

Processing of customer collections
ULD documentation processing
Completion of UCR
Security compliance
Ability to learn and use Hermes system.
Processing of empty ULD returns
Ability to learn and understand ABF & DAFF regulations
Personal Effect phone outs and ability to relay information for collection.
Processing of Interline Trucking requests and adhere to procedures.
Compliance to Airline requirements
Processing of Domestic cargo transfers
Processing of Pharma shipments and documentation compliance

Export related functions

Ability to learn and understand security compliance – EACE
Processing of export cargo deliveries.
Compliance to Airline requirements & documentation
ULD documentation processing
Acceptance of dangerous goods
Acceptance of Pharma shipments & documentation compliance
RACA Compliance
Data capturing of airwaybills in line with IATA regulations
Hermes compliance and understanding.

Additional Duties

Front counter customer service (imports)
Assisting front counter on busy days
Completing Import VCT's
Processing payments of invoices for non-account holders
And other duties as required

What You'll Bring:

Australian or New Zealand citizenship, Australian Permanent Residency, or a valid visa with full working rights in Australia (no work restrictions)
Current WA Driver’s Licence (required for some roles)
Willingness to undertake a pre-employment medical assessment and Australian Federal Police Security Check
Previous experience in an operational environment with established SOPs
Basic to intermediate computer skills
Excellent verbal and written communication skills
Strong customer service skills with an understanding of Service Level Agreements (SLAs)
Positive, can-do attitude with strong teamwork skills
Ability to work independently and remain reliable and trustworthy
Commitment to working safely at all times
Availability to work a rotating roster, including weekends and public holidays

What we offer in return:

Opportunity to work for a Global company
Great team environment
Extensive training and support

Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Perth International Airport this is your chance!

Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of submitting your application, please consider your application unsuccessful on this occasion.

Apply Now

Refine Your Search

airline customer service jobs in perth airport wa

Clerical Officer

AME

Truck Driver

Project Specialist, Air & Sea

Business Operations Administrator

Concierge

Security Operations Specialist

Industrial Project Specialist

HR Business Partner

Planning & Design Administrator

EMO Governance Lead

Senior Cost Controller

Head of Employee Relations & Partnering

Security Systems Advisor - FTC

Simulator Technician II

Senior Airport Planner - New Terminal

Manager Health and Wellbeing

Program Approvals, Environment & Heritage Senior Advisor

Ramp Services Officer

Senior Legal Counsel – Major Projects

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