In-Demand service desk team leader Jobs in perth, wa

Duty Manager
TFE Hotels —Scarborough WA
- From $76,652.99 a year
- Full-time
- First Aid Certification
Service Team Lead / Manager
Epic IT —North Perth WA
- Full-time
- Azure
- Management
- Team management
Quick Apply
Front Office Supervisor- Crown Towers Perth
Crown Resorts —Perth WA
- Full-time
- Hospitality
- Supervising experience
- Leadership
11d
Housekeeping & Reception All-Rounder - Swan Valley
Discovery Parks —Caversham WA
- Weekend availability
- Customer service
- Organisational skills
- Front desk
Quick Apply
9d
HSE Advisor
Centurion Group —Perth WA
- $90,000 - $125,000 a year
- Part-time
- Communication skills
Quick Apply
IT Field Support
Glencore —Perth WA
- Full-time
- Customer service
- Leadership
- Health insurance
- On-the-job training
Manager ICT Operations
City of Perth —Perth WA
- Full-time
- Leadership
2d
Customer Service Officer - Home Care Help Desk
Amana Living —Perth WA
- Sales
- Customer service
- Organisational skills
- Employee assistance program
Senior Consultant - Health & Government Transformation
Sia —Perth WA
- Full-time
- Microsoft Excel
Quick Apply
Admin & Finance Coordinator
West Coast Neuro —Balcatta WA
- Part-time
- Administrative experience
- Clinic
- Front desk
10d
Manager - Health & Business Transformation
Sia —Perth WA
- Full-time
- Management
Quick Apply
Area Manager
PTC Phone Tech & Comm —Midland WA
- Full-time
- Leadership
Quick Apply
yd. Assistant Store Manager - DFO Perth Airport
Retail Apparel Group —Perth Airport WA
- Full-time
- Annual leave
End User Services Engineer (Intune MDM) Perth
Canon —Perth WA
- Azure
- Management
- Microsoft Office
- Work from home
Guest Service Agent - Esplanade Hotel Fremantle
EVT Group —Fremantle WA
- Customer service
- Communication skills
- Hotel experience
- Parental leave
10d
HSE Advisor (Part-Time) (Australia - Maddington, WA)
Centurion – Asia Pacific Rentals and Services —Maddington WA
- Part-time
- Communication skills
Lodge Manager | Outback Spirit Tours
Journey Beyond —Perth WA
- Seasonal
- Hospitality
- Management
- First Aid Certification
Quick Apply
HSE Advisor (Full-Time) (Australia - O'Connor/Bibra Lake, WA)
Centurion – Asia Pacific Rentals and Services —O'Connor WA
- Part-time
- Communication skills
9d
Solutions Architect - Enterprise Service Management (FSI)
ServiceRocket —Perth WA
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Relocation assistance
- Health insurance

I want to receive the latest job alert for service desk team leader in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk team leader jobs near perth, wa

Ict Manager jobs in Perth WA

Customer Service Representative jobs in Perth WA

IT Support jobs in Perth WA

Food Service Assistant jobs in Cranbourne Vic

Guest Service Agent jobs in Western Australia

Guest Service Agent jobs in Sydney Nsw

Guest Service Agent jobs in Brisbane Airport Qld

Patient Service Assistant jobs in Greater Adelaide Sa

Guest Service Agent jobs in Sydney Kingsford Smith Airport Nsw

Graduate Structural Engineer jobs in Parramatta Nsw

Senior Consulting Engineer jobs in Sydney Nsw

Marine Engineer jobs in Perth Wa

Senior Citizens jobs in Melbourne Vic

Target Team Member jobs in Sydney Nsw

Community Service jobs in Wangaratta Vic

Full Time Team Leader, Vitasoy jobs in Wodonga Vic

Team Leader jobs in Sydney Nsw

Customer Service Team Lead jobs in Melbourne Vic

Area Manager jobs in Sydney Nsw

Construction Manager jobs in Sydney Nsw

Duty Manager

TFE Hotels -
Scarborough WA

Apply Now

Job Details

Full-time
From $76,652.99 a year

Qualifications

RSA
First Aid Certification

Full Job Description

We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!
A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally gets people returning time and again for staycations where people come first. Period.
As Duty Manager at Rendezvous Hotel Perth Scarborough, you’re pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included.
You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the ‘big picture’ but don’t skimp on the finer details to keep Front (and back) of House humming.
We recognise and celebrate your uniqueness and promise to give more back. You see, we’re not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.
As Duty Manager, duties and responsibilities include but are not limited to the following:

You lead the daily operations of the hotel and are the go-to for the front office team members.
With a hands-on style, you encourage team involvement, initiative and a focus on continuous improvement.
Coordinate tasks for each shift and delegate to Receptionists accordingly.
Ensure smooth sailing of the daily check-in/check-out process, use of guest names, CRM and correct cashiering procedures across F&B outlets (where applicable).
Conduct daily team briefings to share hotel activity e.g. VIPs in house, group movement, promotions, guest feedback.
You know all the room types, rates and hotel services – you’re ready to ‘sell’!
You happily assist guests with special requests (e.g. wake-up calls, transportation, event tickets, restaurant, airline reservations) and make sure they’re followed through and charges raised accordingly.
Resolve guest complaints promptly, efficiently and always with a smile! Also be sure to follow TFE complaint handling guidelines.
You keep the ‘Guest Services Directory’ in the Property Management System (PMS) accurate and up to date, always!
Transition to night shifts is seamless with your communication and handover.
Reporting is your friend – management may ask for up-to-date financial/yield reports regularly or ad hoc.
You handle reservation requests efficiently and friendly – involve your Manager or Reservations team for groups, unusual or difficult requests.
You understand and adhere to TFE hotels credit and account procedures with respect to all cashiering and auditing functions, ensuring guest accounts are accurate and charges are posted prior to checkout.
Audit the daily activity of all Front Office and Food & Beverage (where applicable) operations – check off that everything’s in order.
Assist with team rosters for team, ensuring effective coverage whilst maintaining cost effectiveness – all by Payroll deadline!
Get involved with recruitment, performance reviews and performance management as needed.
Keep you Manager informed of any problems and unusual matters.
Cleanliness and tidiness are a priority – you keep the lobby, front desk and F&B outlet (where applicable) looking immaculate.
This isn’t an exhaustive list – your Manager may have other reasonable tasks or instructions on occasion.

Skills/Experience required:

You hold a current Responsible Service of Alcohol (RSA) Certificate and First Aid Certificate
You (ideally) have 1-2 years’ prior experience in a similar role and similar property
You can physically meet the demands for this role including constant standing & walking, frequent lifting and moving of objects up to 20 kgs

Base salary from $76,652.99 per annum, excluding superannuation.

Apply Now

Refine Your Search

service desk team leader jobs in perth, wa

Duty Manager

Service Team Lead / Manager

Front Office Supervisor- Crown Towers Perth

Housekeeping & Reception All-Rounder - Swan Valley

HSE Advisor

IT Field Support

Manager ICT Operations

Customer Service Officer - Home Care Help Desk

Senior Consultant - Health & Government Transformation

Admin & Finance Coordinator

Manager - Health & Business Transformation

Area Manager

yd. Assistant Store Manager - DFO Perth Airport

End User Services Engineer (Intune MDM) Perth

Guest Service Agent - Esplanade Hotel Fremantle

HSE Advisor (Part-Time) (Australia - Maddington, WA)

Lodge Manager | Outback Spirit Tours

HSE Advisor (Full-Time) (Australia - O'Connor/Bibra Lake, WA)

Solutions Architect - Enterprise Service Management (FSI)

I want to receive the latest job alert for service desk team leader in perth, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected