In-Demand Insurance agent Jobs in Perth, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Night Guest Service Agent
Oaks Hotels —Perth WA
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
5d
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
Motor Claims Officer
Capricorn —Perth WA
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Sales
- Wellness program
- Parental leave
Quick Apply
Rental Sales Agent
SIXT Australia —Perth Airport WA
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
Application System Analyst
Southern Cross Care (WA) Inc —Rivervale WA
- Contract
- Management
- ERP systems
- SQL
- Health insurance
- Annual leave
Quick Apply
Rental Agent
Europcar —Perth WA
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Fremantle Operations Manager
Qube —North Fremantle WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
Rental Sales Agent
Europcar —Perth WA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Senior Real Estate Agent
LHR —Perth WA
- $35 - $90 an hour
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Leadership
- Health insurance
Quick Apply
Warehouse Assistant
DOF —Kewdale WA
- Full-time
- Warehouse
- Organisational skills
- Warehouse experience
- Employee assistance program
Quick Apply
8d
Property Manager
Aus Property —Riverton WA
- $65,260.60 - $80,261.95 a year
- In-person
- Free parking
- Work from home
Quick Apply
6d
Senior Property Manager
JLL —Perth WA
- Analysis skills
- Computer skills
- Budgeting
- Health insurance
- Parental leave
Mortgage Brokers
Aussie —Perth WA
- Full-time
- Remote
- Sales
- Customer service
- Finance
Quick Apply
2d
Senior Property Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- Analysis skills
- Computer skills
- Budgeting
- Health insurance
- Parental leave
Quick Apply
Rural Sales Executive
Howden Group Holdings —Perth WA
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

insurance agent jobs in perth, wa

Customer Service Specialist

Night Guest Service Agent

Customer Service Agent

Motor Claims Officer

Rental Sales Agent

Application System Analyst

Rental Agent

Fremantle Operations Manager

Rental Sales Agent

Senior Real Estate Agent

Warehouse Assistant

Property Manager

Senior Property Manager

Mortgage Brokers

Senior Property Manager

Rural Sales Executive

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