In-Demand digital marketing account manager Jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia
Recite Me —Perth WA
- 8 hour shift
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Business Development Manager
Seven West Media —Perth WA
- Full-time
- Sales
- Senior Secondary Certificate of Education
- Business development
4d
Key Account Partner - Perth
CoStar Group —Perth WA
- Full-time
- Hybrid work
- Sales
- Marketing
- Public speaking
- Parental leave
Business Development Manager
ABB —Perth WA
- Full-time
- Sales
- Engineering
- Business development
4d
Business Development Manager
Epiroc Australia Pty Ltd —Perth WA
- CRM software
- Sales
- Salesforce
MineStar Business Analyst
WesTrac —Perth WA
- Monday to Friday
- Management
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Parental leave
10d
Business Development Manager – WA, NT & SA
Ford Motor Company —Perth WA
- Sales
- Salesforce
- In-person
- Parental leave
Business Development Manager
Solenis —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
Industrial Business Development Manager
Schneider Electric —Perth WA
- Full-time
- Remote
- Analysis skills
- Communication skills
- Negotiation
- Opportunities for advancement

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digital marketing account manager jobs near perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia

Recite Me
Perth WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Annual leave

Qualifications

WordPress
Data analysis skills
Administrative experience
B2B
SaaS
Communication skills

Full Job Description

In today’s digital age, we believe everyone should be able to access web content in a way that works for them. Our mission is to make the online world accessible for all.

And we’re not alone in this journey! Over 500 organisations already use our software to enable greater accessibility for their online content, products or services.

We’re passionate about our cause and our product. As we move from scale-up to market leader, we need help to achieve our ambitious plans. Which is why we’re looking for an experienced, process-oriented Customer Success Manager.

About the role

This is a key role, ensuring clients get off to a great start, with a seamless transition from sales to customer success. We are looking for a dynamic individual who has a passion in building relationships and can offer best in class customer service.

Working closely with the CSM Team (Global) and Australia Country Manager, you will be involved in onboarding new clients, account reviews and customer communications. Taking ownership of retention and revenue growth targets, never letting an opportunity to influence slip away.

In this role you will be:

Taking new clients through the onboarding process. Working closely with sales, marketing, and the technical team to ensure clients are ‘launched’ on optimal terms
Experienced in understanding websites and be familiar with the different platforms such as HTML and WordPress
Owning the client journey from sale to renewal (and beyond)
Helping to define and deliver account reviews and appropriate communications to ensure client satisfaction
Creating opportunities for revenue growth
Ensuring clients renew on same or better terms
Using all data and relevant resources to create compelling client stories to amplify our success

Requirements

We’re looking for great characters with the right attitude and aptitude.

Here’s a few things you’ll need to be able to demonstrate…
Min 2 years’ experience in a similar role B2B role (Customer Success, Account Management, Customer Service)
Being able to handle a range of different tasks so being organised will be key with strong administration skills
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Ability to work independently and thrive in a process-driven, task-orientated, team environment
Comfortable producing reports and data analysis
Quick and capable learner, thirst to be an expert in your field
Evidence of establishing and maintaining exceptional client relationships that fuel growth
Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels on the phone, email or face-to-face
Excellent time-management, able to prioritize key tasks, manage multiple conversations whilst never letting an opportunity slip
Knowledge of, or interest in, Accessibility, Diversity, Inclusion, and the Digital world

Benefits

Location

Hybrid working set-up.

real culture & working environment

Paid vacation including Federal Holidays
Excellent benefits package

Benefits:

Health insurance
Holidays
11% Superannuation

Schedule:

8 hour shift
Monday to Friday

Quick Apply

Refine Your Search

digital marketing account manager jobs in perth, wa

Customer Success Manager -Full time - Permanent - Perth, Australia

Business Development Manager

Key Account Partner - Perth

Business Development Manager

Business Development Manager

MineStar Business Analyst

Business Development Manager – WA, NT & SA

Business Development Manager

Industrial Business Development Manager

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